Reviews (593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.
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Okay so far so good with SmartrMail. It was a lot easier to understand than MailChimp and it seems that more people have opened my newsletters than before. I am still working my way around it but so far, happy.
Trovo quest'app facile da usare. Creare newsletter e automazioni è molto semplice con SmartrMail. Do 4 stelle perchè manca un sistema flow intuitivo che permetta di creare da zero delle automazioni più complete.
Hi Linea Italia gioielli team 👋
Thank you for your feedback, this is really appreciated 😊
The great news is that we do have an email flow builder with pre-made email automations in the works. You will be able to use it in your SmartrMail account in early August. We hope that you'll like these pre-made automations enough to update this review to 10 stars! ⭐️
In the meantime, feel free to reach out to our customer success team if you need any help with your email automations.
Kind regards,
Nicolas from SmartrMail
I love this app! It has everything that I need to keep in contact with my subscribers, from newsletters, automated emailing, and analytical tools. Also, it is extremely user friendly. Thank you, SmartrMail!
I really like this app for email marketing as it has everything you need. this is my second store I am using them on.
Hi Gnome Ads team! 🧙 Thank you for your feedback! It's great to help you reach new heights in more than one store 🚀 We wish you all the best with your campaigns!
This has been a great app to get started on email marketing and their free version works very well for a small business just getting started! I also love the analytics they give and how it syncs so well with shopify!
Thank you for your review Religious Roast Coffee ☕ We're glad that you appreciate how SmartrMail integrates with Shopify and all the features available on our free forever plan.
I use it for automations. It's quite customizable and it's user friendly. The only thing is that it takes me longer to set up emails than with other apps because of all the options or steps. If it was even simpler I would use it for all the newsletters. I also thing I cannot track the conversion from the emails send from this app because it's not natively integrated- Perhaps I'm wrong! Anyway I would recommend it and I'll keep using it :)
Hi Idilik Yoga team 🧘 Thank you for your feedback!
One of our team members (Jan) will get in touch with you within the next few minutes. He'll be happy to show you how you can easily track conversions from emails (we offer multiple tracking options, and can dig down to who purchased what product after which newsletter/automation).
He'll also be happy to go through the email creation process in case some quick tips and tricks can make the email creation process quicker based on your goals.
If you'd like to pick a time yourself with someone from our team, feel free to use the link below:
https://calendly.com/smartrmail/support
Have an amazing day ahead! ☀️
This app was easy to download and follow. It was my third attempt to find a suitable app for sending customers newsletters, and it made life very easy! Its not complicated and its free, doesn't rope you in or trap you into monthly payments once you have over 300 customers, like other apps. I found the newsletter, product emails awesome. Easy to import all my customers emails from Jilt and Mailchimp. It would be great if it combined products to make a slideshow in the newsletter but you can add videos instead
Hi Tickittyboo team! 👋
Glad you enjoy the app and that it’s made your life easy 🎉 That’s correct, we do not force users onto any plan. You can stay on the free plan as long as you have less than 1000 subscribers. Past this threshold, we’ll simply send you a note about this. We never automatically move users onto paid plans 😊
On a side note, Slideshows aren’t supported in most inbox providers, including Gmail and Outlook (here is a detailed doc on the subject for more information: https://www.emailonacid.com/blog/article/email-development/build-an-interactive-carousel-for-email/). However, we support gifs in image blocks, which means that you can create your own “slideshow” by creating a gif outside of the app, and importing this gif in just a click with our image block feature. If you experience any issue creating it, please make sure to contact our support team as we’ll be happy to assist you with this process 😊
All the best to Tickittyboo and Happy Sending ✉️
This app works well with my shopify store and makes it easy to schedule lots of automations for email connections with my customers. It seamlessly interacts with Shopify. The only reason for 4 stars is that I find the user interface makes it a little confusing to edit copy on existing email flow, BUT it is easy to set up the first time.
Hi Quilt Pattern Mart 🧶🪡 Thank you so much for your feedback!
We're thrilled to hear that SmartrMail helped you set up multiple automations easily! I forwarded your note on the user interface to our product team so that we can improve this experience over the next couple of days.
So that we can include you in this process, would you be interested in jumping on a quick call with our team? We always improve SmartrMail based on our user experience which is why we'd love to hear more about the way you'd like to use/see this feature.
You can pick a time that works for you right here: https://calendly.com/smartrmail/support
Thank you!
I used this app to create a pop-up on my Shopify store, automated emails and a newsletter so far. It is very easy to integrate with Shopify, and the setup of the pop-up, emails and newsletter was very intuitive - no need to read a bunch of instructions before getting started.
Great customer support!!! Really friendly and quick answers to my questions! I can really recommend this Mailing App! :)
Thank you for your feedback Aponcho team! 🏝👕 We're thrilled to hear that our team was able to assist you 😊 Feel free to let us know if anything else comes up!