Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

November 11, 2022

J'ai utiliser l'application et elle est vraiment bien faite ! Les mails sont facile à écrire il y a beaucoup de modèles. Le SAV répond rapidement et j'ai déjà fais de l'argent avec dans la période d'essai.
Continuez comme ça à toujours simplifier le travail pour les entrepreneur c'est le plus important !

Gabily
France
About 1 month using the app
SmartrMail replied November 13, 2022

Bonjour à toute l'équipe de Gabily et merci du fond du coeur pour votre avis. Nous sommes ravi de savoir que SmartrMail vous aide grâce aux différents modèles et à la facilité d'utilisation de notre créateur d'emails. Nous restons à votre disposition si vous avez la moindre question. Passez une excellente semaine!

June 20, 2022

Es una aplicación muy sencilla de utilizar y muy práctica para los emprendedores, la recomiendo mucho.

mostropi.store
Colombia
About 1 month using the app
SmartrMail replied June 20, 2022

¡Hola equipo de Mostropi! 🐼 Nos alegra saber que encuentra nuestra aplicación fácil de usar. ¡Esperamos poder ayudarlo a enviar más correos electrónicos en el futuro!
(P.D: ¡Amo amo amo amo tus diseños! )

February 14, 2022

This helps manage my campaigns super well. Streamlines everything into one place and makes it easy to analyze. 10/10

Artisan of Skin LA
United States
About 1 month using the app
SmartrMail replied February 15, 2022

Thank you Artisan of Skin LA ✨ We're glad to hear that SmartrMail is helping you manage your email campaigns. Feel free to let us know if there's anything we can do to make your marketing life even better 😊

January 12, 2023

Highly recommended! Absolutely 100% friendly to small stores. The premade automation and segments are really smart for Shopify. Wish there could be a SPIN TO WIN pop-up form.

Samebike US
China
About 1 month using the app
SmartrMail replied January 12, 2023

Hi Samebike team 🚲 Thank you so much for your feedback! We're glad to hear that you like our premade automations and segments 😊 I sent your request for a Spin to Win pop-up form to our product team. The good news is that it is already planned! We're looking forward to launching it in your SmartrMail account.

September 7, 2022

J'ai utilisé cette application pour segmenter mes clients en fonction de leurs commandes et effectuer des workflows ! Elle est top ! Je la recommande !

CLOUD VAPOR
France
About 1 month using the app
SmartrMail replied September 7, 2022

Bonjour à toute l'équipe de Cloud Vapor 💨 Merci pour votre avis, nous sommes ravi que SmartrMail vous aide a segmenter vos clients. Nous vous souhaitons beaucoup de succès avec vos campagnes d'email!

September 3, 2022

Good app, good customer service. Try it out, I do not know what else to write. May god save the queen.

B.Different Clothing
Sweden
Over 2 years using the app
SmartrMail replied September 4, 2022

Hi B.Different Clothing 🧥 Thank you for your feedback! We're glad you appreciate our customer service. And may god save the queen 👸

July 24, 2020

It is a great app, exactly what we needed in order to segment our customer base according to purchase history. Thank you so much Jan for your support and patience!

PARI
Germany
About 1 month using the app
February 12, 2023

I've tried umpteen different mailing list providers and this is by far the best, especially as a shopify business. Easy to use and the automations are truly awesome!

Simon's Collectibles
United Kingdom
About 1 month using the app
SmartrMail replied February 12, 2023

Hi Simon's Collectibles team 🧸🎎 Thank you for your feedback! We're glad to hear that you find SmartrMail easy to use with deep automation capabilities 😊 We're looking forward to getting Simon's Collectibles even more sales!

Edited April 23, 2020

Easy and fast to create emails, I love that you can get the pic and link by just searching. The chat is so helpful and the staff are all great. The really do their best to help with whatever you are needing. Highly recommend!!

Love from Indie Clothing & Accessories
Australia
About 1 month using the app
January 17, 2020

I only had a chance to try this once so far. I created a newsletter. It was easy to use. I will definitely be using it more

Omens Apothecary
United States
About 1 month using the app