Reviews (601)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing email marketing, especially for small to medium-sized stores. It features customizable templates, automation, pop-ups, and advanced segmenting with seamless Shopify integration. The interface is user-friendly, supporting quick, professional email campaigns and targeted customer engagement. It includes reliable automated recommendations and abandoned cart emails, boosting sales and ROI. Exceptional, responsive customer support and a cost-effective pricing structure are also highlighted.

August 10, 2021

Great app, easy to use. There is support in Australia which is fantastic. Thanks Nicolas, you are treasure !

Treasure Knot
Australia
About 2 months using the app
SmartrMail replied August 10, 2021

My pleasure! We'll remain available if anything else comes up :)

March 11, 2020

Super easy to use, especially for a new company. You can create professional looking newsletters, setup email marketing and so much more in one place.

DaNi's Mixed Bag
United States
About 2 months using the app
SmartrMail replied March 11, 2020

Thank you for your feedback 🚀This is really appreciated 😊

December 24, 2020

At first, I was overwhelmed with the application. As a newbie to E-commerce I really wasn't sure of what I was doing. But after using it daily, I began to understand how simple, yet powerful a tool SmartrMail is. A much better, optimized application relatively compared to the competitors on the market. Thank you!

Fórmolo
United States
About 2 months using the app
December 10, 2013

Great app, so easy to use.
But it would be better, if we will choose products to email, as now it chooses automatically and not products I would like to promote.
So we will wait for updates and hopefully soon developer will make us more happy :) Thanks

TENEURO
Ireland
About 2 months using the app
July 25, 2022

Utilizo este app para me auxiliar nas vendas. É super facil e muito efeciente no dia-a-dia. Recomendo.

ePrime
Brazil
About 1 month using the app
SmartrMail replied July 25, 2022

Muito obrigado pela sua avaliação ePrime 🛍 Estamos felizes em saber que você gosta do SmartrMail. Sinta-se à vontade para nos informar se tiver alguma dúvida.

December 2, 2019

Wir nutzen das Tool im deutschsprachigen Raum und es erfüllt die aktuellen GDPR Anforderungen. Die Empfänger können sich einfach und sicher von den Newslettern abmelden.
Darüber hinaus ist das Tool sehr einfach in der Nutzung.

Lottes Liebling
Germany
About 1 month using the app
November 14, 2017

A pretty handy tool really. Was using mailchimp but got annoyed with their lack of support and found automations complicated.

Good sensible support, explained things properly.

They have some sophisticated features to be played around with. The auto product emails and suggestions are quite relevant and takes care of half the work. There's room for improvement but a much needed upgrade from the old emailing tools.

Bluethumb Art Supplies
Australia
About 1 month using the app
November 16, 2020

Downloaded this app for a while now, but never got around setting it up. Started to toy with it last night, and got into some trouble. However, Nicolas from SmartrMail came to the rescue. Here's what i'm using the app for Automated pop up for discount codes - When visitors visit the site, they are presented with a pop up, the pop up is assigned to a specific list, which triggers an automated workflow. Automated follow up e-mail for clients who have not made a purchase in 90 days. - An automated newsletter is fired when the above rules meets the requirement. Love the level of support, even for a free account. The user interface isn't without it's flaw, it's not perfect, but as a free app, it's pretty good and can get quite a bit done. Would recommend.

Omage Foods
Singapore
Over 2 years using the app
November 11, 2022

J'ai utiliser l'application et elle est vraiment bien faite ! Les mails sont facile à écrire il y a beaucoup de modèles. Le SAV répond rapidement et j'ai déjà fais de l'argent avec dans la période d'essai.
Continuez comme ça à toujours simplifier le travail pour les entrepreneur c'est le plus important !

Gabily
France
About 1 month using the app
SmartrMail replied November 13, 2022

Bonjour à toute l'équipe de Gabily et merci du fond du coeur pour votre avis. Nous sommes ravi de savoir que SmartrMail vous aide grâce aux différents modèles et à la facilité d'utilisation de notre créateur d'emails. Nous restons à votre disposition si vous avez la moindre question. Passez une excellente semaine!

June 20, 2022

Es una aplicación muy sencilla de utilizar y muy práctica para los emprendedores, la recomiendo mucho.

mostropi.store
Colombia
About 1 month using the app
SmartrMail replied June 20, 2022

¡Hola equipo de Mostropi! 🐼 Nos alegra saber que encuentra nuestra aplicación fácil de usar. ¡Esperamos poder ayudarlo a enviar más correos electrónicos en el futuro!
(P.D: ¡Amo amo amo amo tus diseños! )