Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

February 15, 2021

Very much enjoying this app so far. We've been using it for about a month. This is our firs time delving this far into email marketing. SmartrMail has been very helpful in this process.

So Trendy A2Z
United States
Almost 2 years using the app
November 11, 2016

This app and the the people behind it are spectacular. The app is really simple, very user friendly, Nothing is hidden it is all right there in front of you. Plus it has everything you need to get your Email marketing done and done right. I installed it and then had some issues( not with this) but I couldn't use it. They double checked it and I got my 15 day trial back. Josh was the one who has helped me the whole time, and let me tell you he is one patient person. He stayed up late to help me install it, set it up, and then he himself helped design my emailer. I couldn't ask for more or a better Rep. He made a customer out of me! Highly recommend to anyone at any stage in Ecommerce!

H20able
United States
About 1 month using the app
November 28, 2019

Perfekt ! ! ich bin sehr zufrieden .- Alles was hier noch fehlt ist noch Deutsche Sprache :)
Ich wünsche das passiert bald .

Gentiuss e.U.
Austria
About 1 month using the app
September 7, 2020

The best app for Email Marketing.
- Very useful
- User friendly
- Good value for money.

Spanish:

Se puede personalizar y adaptar al idioma que desees, lo cual lo hace única.

Tienda Infoceliacos
Uruguay
About 1 month using the app
April 23, 2021

I used smartrmail to get my popup going to collect email addresses with an automated email so they get a discount code. Its free until i get to a larger subscriber base so its great as i start out our business! Looks like it will work great as we grow!

Outside Table
United States
About 1 month using the app
February 20, 2019

Really simple to use UI with great functionality. Plus the level of support is exceptional. Thanks guys!

Artist Guitars
United States
About 1 month using the app
Edited October 28, 2020

I use this app to send welcome emails to my new Seventy Seven unboxed LLC apparel subscribers as well as thank you for your purchase emails to my customers. The templates and customization are pretty easy and straight forward. I'm still learning the ropes so I turn to the chat box when I'm stuck. The chat feature has been a great help to guide you with getting back on track.

77unboxed
United States
Almost 2 years using the app
May 29, 2022

This app is very user-friendly and has been a successful tool in getting customers back to our store or making purchases in our online store. We highly recommend it.

YEG Exotic
Canada
About 1 month using the app
SmartrMail replied May 29, 2022

Thank you for your review YEG Exotic 🥤 We're thrilled to hear that SmartrMail helped you get customers to come back and purchase again 😊

February 2, 2022

For a newsletter-rookie like me, it's very easy to use, and it does what it says. I am not using it yet completely since I not online yet, but I already set up a classic newsletter and the abandoned cart and that worked very well. I will use the free plan first to see if it's suitable for me and then upgrade, just not sure what's included in the free plan with the “standard features”.. Beautiful app, fast customers service and 100%recommendable.

Super Socks
Austria
29 days using the app
SmartrMail replied February 2, 2022

Thanks for your review Super Socks 🧦 We're glad you're finding our team responsive and the app beautiful! To answer your question, our standard features include about 90% of what SmartrMail has to offer. To name a few features, you'll be able to send and schedule newsletters, segment your subscribers (using all the rules available), set up a pop-up, review your email stats, automate abandoned cart emails, welcome emails, birthday emails, win-back emails, thank you emails, review emails, product recommendation emails. You have room to grow until it makes sense for you to take your email marketing game up a notch 😊 We wish you the best results with your email campaigns!

April 10, 2020

This app works perfectly for what I wanted to do. The newsletters look professional and I love the easy to use templates. They are very customizable makes it easy to flow with the theme of my site. I highly recommend this app!

Superstition Harley-Davidson
United States
29 days using the app