Reviews (601)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing email marketing, especially for small to medium-sized stores. It features customizable templates, automation, pop-ups, and advanced segmenting with seamless Shopify integration. The interface is user-friendly, supporting quick, professional email campaigns and targeted customer engagement. It includes reliable automated recommendations and abandoned cart emails, boosting sales and ROI. Exceptional, responsive customer support and a cost-effective pricing structure are also highlighted.
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Excellent customer support, I had a meeting with one of the guys and he helped me edit my abandoned cart emails Plus a subscription pop up.
I really like the responsiveness of the team.
Good morning Sensory Play Store team ✨ Thank you for your feedback, we're glad to hear that our team was able to assist you with your abandoned cart + pop-up set up. If you need any further assistance in setting up more automations like welcome emails, back-in-stock emails, browse abandonment emails, or win-back emails, feel free to send us a message through our in-app chat and we'll be happy to make this a walk-in the park for your team 😊 Have an amazing day ahead!
I like it. But it'd be useful if there would be more information about what I'm looking at with those percentages. Overall I miss some more information in detail.
I have only had the app for a day or so but I am impressed so far. It has worked great and I've been able to send my first email that actually have photos and working buttons.
This is the CEO of Infinite Dreaming Network, and I want to thank you all at Shopify for helping me with SmartrMail and showing me how to properly send email for marketing. It was a smooth process for my first set of emails sent. I will be using your platform to disburse these emails weekly to my customers. Thank You SmartrMail!!!
We have just started to use SmartrMail for our cart recovery emails sequence and for maintaining our email list, but so far first impressions are very good. The software is very straightforward to use and easy to set up email sequences, very user-friendly. There are a number of features which for the cost of the service are very welcome and which I don't think you get in other apps which cost more and are not as closely integrated into Shopify as SmartrMail is. For example, the ability to issue personalised discount codes from an email sequence. We did have a few problems getting going, but the support from the team is very responsive, even if you are just starting out with the free plan (which, by the way, gives you excellent access to the feature set and you can feel you can really start using the software to the full from Day 1 without hitting some immediate need to upgrade). All in all, I think this app is going to be the perfect tool for us to meet our needs for mainataining our subscriber email lists and conducting mailings to that list, as well as, as I mentioned, doing things like automated cart recovery emails. Another feature I am sure we will be using is the way the software will let you segment your customer list, and only send out emails to selected segments if you want to. So with this app you won't have to treat everybody on your email list exactly the same way. This opens up some really interesting marketing possibilities. As you can tell, we are quite excited about the possibilities this app is opening up for us, which we have only just begun to explore. In conclusion, based on experience so far, we would recommend this app, based on the features it offers, and the value for money aspect (you are not going to get hammered with massive extra charges once your email list starts growing beyond a certain point, which is a problem we found with most other providers).
Hi WorthyDeal team ✨ Thank you so much for your detailed review. I passed it on to our team today. That's correct, we strongly believe that stores of every size should be able to use advanced automation capabilities, which is why we do not limit their use as much as other apps do. Looking forward to seeing you set up even more automations. Have an amazing day ahead! ☀️
I used this app to help get subscribers. really easy and works without any faults. Simple and was to use
So far so good. This app does a lot of things and seems to do them well. They have saved us money as well - for example I have already cancelled another app I used for cart abandonment as this is also covered by Smartr email.
Thank you YourNameClub team ✨ We're glad that Smartrmail helped you save money while sending the right email automations 😊 Looking forward to emailing more with you!
Very good app. Easy to set up, easy to write nice emails. Reports are clear and interesting to know what to keep and what to change. Basic automatisations are good for a still small business as mine. I'll keep using this app.
This app is easy to use, and the templates are really flexible. It would be nice if it could be linked to the loyalty app I have.
Very much enjoying this app so far. We've been using it for about a month. This is our firs time delving this far into email marketing. SmartrMail has been very helpful in this process.