Reviews (597)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing effectiveness, particularly praising its user-friendly interface, customizable templates, automation features, and advanced segmenting. It's noted for enhancing ROI by improving sales and customer engagement. The integration with Shopify is seamless, and the customer support is responsive, offering help during off-hours and weekends. Merchants appreciate the added functionalities like automated cart recovery and personalized discount codes.

October 17, 2020

I installed this app to help us with our marketing. It was easy to install and easy to use. Encountered an hiccup and received an immediate response from support which solved the issue. Used to send our first emailing shot. Great job done. Highly recommended.

Pellaio
United Kingdom
24 days using the app
SmartrMail replied October 29, 2020

Hi Pellaio team 👋 Thank you for your feedback, we're glad to hear that the app was easy to install and easy to use. We'll remain available through our in-app chat if you have any other questions coming up 😊

March 1, 2022

Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.

Firemask
Canada
22 days using the app
SmartrMail replied March 1, 2022

Thank you Firemask team 🔥🤿We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!

February 13, 2023

The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.

orchid-and-pine
United States
22 days using the app
SmartrMail replied February 13, 2023

Hi Orchid and-Pine team 🌼🌲 Always a pleasure! Feel free to let us know if there's anything else we can assist you with 😊

April 17, 2019

Easier and smoother integration than mailchimp, switched over without any issues. Slightly cheaper too.

Tea Life
Australia
21 days using the app
July 24, 2020

Great People. And Exelent Suport

I Love to work with them

Kind People. they helped me with my subscriber, desing etc...

WERBE-WELT.SHOP
Switzerland
21 days using the app
January 26, 2014

AWESOME APP! SALES HAVE BEEN IMPROVING SINCE I DOWNLOADED THIS APP!

G.Q.A. CLOTHING
United States
21 days using the app
August 25, 2023

Excellent! Very friendly, quick to respond and solved my issue within 2-3 minutes. Very impressed with the support from Smartrmail and a great App too :)

Lori Holmes Books
United Kingdom
20 days using the app
SmartrMail replied August 27, 2023

Good morning Lori Holmes Books team 📚 Thank you for your feedback! We're glad to hear that you appreciate our customer success team's responsiveness 😊 Feel free to get in touch with us if there's anything else we can assist you with!

September 16, 2020

Great app. Easy to use and has great options, almost like the best apps on email marketing which can be found.
Costumer support is fast and effcient.
It has a free plan available for stores that are just starting out.
Highly recommend!!

Koral Secrets - Përkujdesje e lëkurës & markat më të njohura koreane.
Albania
20 days using the app
October 31, 2021

Smartrmail is a great app, when just starting out I love how easy it is to use, and everything is in one place.

Nature's Agents
Australia
20 days using the app
SmartrMail replied October 31, 2021

Thank you Nature's Agents team 😊 We're happy to hear that you find the app easy to use! Make sure to let our support team know if you have any questions ✉️ Happy sending!

June 14, 2021

Very simple to use. If I ran into an issues there was always a real person there to help by email. Not difficult to integrate either.

Powella
Singapore
19 days using the app
SmartrMail replied June 17, 2021

Thank you Powella team 😊 Make sure to let our support team know if you have any questions on all our other types of automatic emails ✉️ Happy sending!