Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

July 20, 2020

SmartRMail is great and easy to use. If provides beginners ideas on email marketing that they may not have thought of. The only downside is not being able to customize some features, such as the pop-up messages, thank you messages (unless you know code ...if it allows). I was limited to the number of words I could have on the pop-up and it omitted the last sentence of my messaging. It also did not provide a preview of what it would look like on mobile until it was live. Overall, fairly good for beginners.

Varre Ma
United States
1 day using the app
SmartrMail replied July 20, 2020

Hi Varre Ma team 👋

We’re glad that you find the app great and easy to use 😊

Thank you for your feedback on our pop-up. As a matter of fact, we’re currently re-building our pop-up feature, allowing users to add longer pieces of text, more fields, more triggers, more design options etc. We’re aiming at pushing live this pop-up rework by the beginning of September. We hope that you’ll love the app even more once it is available.

In the meantime, note that we do integrate with specialized pop-up providers such as JustUno, Sumo, Wisepops and Optinmonster. All of these providers integrate with Shopify, and some of them offer free plans for stores just starting out.
We’ll remain available if anything comes up! 😊

Kind regards

Nicolas from the SmartrMail team ✉️

January 24, 2014

Cool app, I like the fact that all I had to do was install it and then it just runs on its own. The only suggestion I have is to make it so it doesn't promote items that have low inventory.

Represent.Us
United States