Reviews (601)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing email marketing, especially for small to medium-sized stores. It features customizable templates, automation, pop-ups, and advanced segmenting with seamless Shopify integration. The interface is user-friendly, supporting quick, professional email campaigns and targeted customer engagement. It includes reliable automated recommendations and abandoned cart emails, boosting sales and ROI. Exceptional, responsive customer support and a cost-effective pricing structure are also highlighted.

June 18, 2020

Thanks a lot for this app. Very easy to use as other reviewers said. On my first newsletter, I got good sales. Thanks again.

www.soosgarden.com
New Zealand
14 days using the app
Edited October 13, 2023

An update to my previous rating of 1 star. Ms Yasmine reached out to me and was kind enough to solve problems. Excellent customer service, though still there is room for automation. Recommend to try this software.

Chefio
Bahrain
14 days using the app
March 16, 2021

Really great app, already bringing in £100's of sales a month. automated emails are brilliant. set it up and let it go!

Ashdown Gaming
United Kingdom
14 days using the app
May 31, 2019

This is a very easy-to-use and straight forward app. Perfect for quick automatic or manual email marketing. The chat option makes it easy to ask for help from the support team.

CATOPIAN
Australia
14 days using the app
February 6, 2020

Brilliant app, the most easiest i have used by far, set up an email within 10 minutes, simple and effective.
I probably didn't get the best from the trial with it being January when things are tight, but will use further into the year.

Cheshire Particle
United Kingdom
14 days using the app
March 16, 2020

Great app and very easy to use. Even better customer service:) All around i've been very happy with everything:)

T-Shirt Inker
United States
13 days using the app
May 11, 2020

So far so good, the app was super easy to set up and the customer support was readily available. They even provided a free onboarding session to walk me through it and answer any questions that I had. My emails are going out as scheduled and look clean and professional. The only complaint is that I wish the opt-in email image area was adjustable, looks a bit small. otherwise no complaints so far.

Grace of Design
United States
13 days using the app
February 8, 2020

We needed a new marketing email service and SmartrMail is by far the best we have used. They respond within minutes if you email them with any questions regarding their app. I would highly recommend using SmartrMail!!!

Triple Play Jewelry
United States
11 days using the app
SmartrMail replied February 10, 2020

Hi Tyler 👋

Thank you for your message, this is really appreciated 😊

We’ll remain available if you have any other questions!

December 5, 2023

Yasmine was wonderful with importing our templates and such. Great app

Shady Front
United States
8 days using the app
SmartrMail replied December 6, 2023

Thank you for your feedback Shady Front team! 😊 We're glad to hear that Yasmine was able to assist you with your template import. Feel free to let us know if there is anything else we can assist you with! Happy sending 📧

February 9, 2021

One of the best free email plugins along with great paid functionalities, the others I found was so buggy and confusing. This is straightforward, user friendly and has a scheduler! Love it

Savage Roasters
United States
8 days using the app