Reviews (601)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing email marketing, especially for small to medium-sized stores. It features customizable templates, automation, pop-ups, and advanced segmenting with seamless Shopify integration. The interface is user-friendly, supporting quick, professional email campaigns and targeted customer engagement. It includes reliable automated recommendations and abandoned cart emails, boosting sales and ROI. Exceptional, responsive customer support and a cost-effective pricing structure are also highlighted.
Refine
-
By rating
So far very happy with smartrmail and their customer service. Really responsive & friendly! They always have an answer to my questions, so I really feel supported on a daily basis especially with us recently re-platforming to shopify and all the tasks that were required. thank you!
For complete beginners like me this was perfect. The chat support was wonderful from Nicolas who not only gave me support but also some friendly advice. Highly recommend!
Hi Egan's Whiskey team 👋
Thank you for your feedback 😊It's been a pleasure walking you through!
All the best with all your upcoming email campaigns 🚀
Kind regards,
Nicolas
Yasmine, you are the loving heart of supporting me. Thank you!
And I hope SmartrMail creates a button popup...
Hi Clevaria team 👟👶 We're always happy to help 😊 When it comes to your button pop-up, would you be able to send more information about your needs through our in-app chat? Thank you, and Happy sending!
Yasmine & Nicolas are a great deal of help! Awesome customer service & great with solving problems!
Haven't used the app yet and am in the process of migrating our Shopify Store over from MailChimp. So far, customer Service has been very helpful and responsive.
First day using basic features of the app like pop ups and automations and its been performing as expected thus far. I must commend the customer service team for the response and clarity in providing diagnosis and workarounds for new users. Jesse in particular was extremely helpful and i would recommend any small business to give this app a try (:
Thank you for your feedback TABB Apparel ✨ We're glad to hear that you appreciated our customer support's assistance. Make sure to let us know if there is anything else we can assist you with!
I have been trying many different apps. But This one is a really cool one. It is very easy to install and works perfectly. I used it for a newsletter. I used Free basic and it's just wonderful. So easy, I did not have to use a support team or got stuck or anything like that. Installed, Created newsletter, and sent. It showed who opened, click, etc. Really Good App, Thank you to creators.
Just installed this app, going to try it. I had email marketing apps before which I didn't like. Hopefully, I will have a positive experience with this app.
Welcome to SmartrMail By Baano team! 👗 We hear this a lot as many email marketing apps can be overly complicated for the exact same features. We built SmartrMail with the aim to make email marketing as easy as possible so you should be able to find everything that you need within a few minutes 😊 If you happen to have any questions, feel free to reach out to our support team (support@smartrmail.com) and we'll be happy to assist you as quickly as possible. Happy sending! 💌
I am testing this app and it seems to me really well done. You can safely get started with the free plan!
Hi Universeplanners Team 🗓 Thank you for your feedback! We'll remain available if you have any questions 😊 Happy Sending!
Great customer service, Moe was great in addressing the questions I had about the APP. The free trial is great and allows to increase the business without the burden of new big expenses.
Hi LexDyn team! ✨ Thank you for your feedback! We're looking forward to helping LexDyn grow with Email Marketing 😊 Feel free to let us know if there's anything else we can assist you with!