Reviews (601)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing email marketing, especially for small to medium-sized stores. It features customizable templates, automation, pop-ups, and advanced segmenting with seamless Shopify integration. The interface is user-friendly, supporting quick, professional email campaigns and targeted customer engagement. It includes reliable automated recommendations and abandoned cart emails, boosting sales and ROI. Exceptional, responsive customer support and a cost-effective pricing structure are also highlighted.

December 10, 2019

A wonderful alternative to MailChimp, many great features, smart automation, and amazing customer support.

9 Dimensions
United States
About 2 hours using the app
SmartrMail replied December 11, 2019

Thanks so much for the lovely feedback, we really appreciate it and it's great you're finding SmartrMail useful 🙌🏻.

May 3, 2019

What can I say, the customer support alone is worth choosing these guys as your new email service provider! We installed SmartrMail for one of our stores, used it for a couple of weeks and then decided to move our other store across too. Great ESP, great team. Thanks!

TrailSurvivor
Australia
About 1 hour using the app
April 20, 2022

Excellent customer service! Powerfull automation tools. I was greeted by a representative that asked if I needed any help, I explained the scenario and was pretty much up and running! Amazing.

Hunterpaint
Australia
About 1 hour using the app
SmartrMail replied April 20, 2022

G'Day Hunterpaint team 🎨 It was a pleasure! Looking forward to keep on building great series of automated emails with you 😊

Edited September 27, 2016

Cool app so far - I'm actually using the manual emails more than the automatic, but I've only had it a few weeks, so well see. Still waiting for the ability to choose 'only Sale' items in automatic emails, please add it!

EDIT: 'On sale' added to automatic emails, very handy.

Elevatortech
Australia
October 15, 2021

As a one-man team, this has helped me immensely. I was able to import subscribers I collected from other third party solutions easily. Design is made easy with drag and drop, although a little laggy and dated. But I could do so much for free!

List Girl
Philippines
SmartrMail replied October 21, 2021

Thanks for your review 🎉 We're glad you're finding the app easy to use. I shared your feedback with our product team so that they can review how to improve even more your experience. We wish you the best results with your email campaigns!

October 1, 2024

Artist Guitars UK
United Kingdom
About 6 years using the app