Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this affordable email marketing app for its comprehensive features, including customizable newsletters, pop-ups, and automation capabilities. They appreciate the smart segments feature and seamless Shopify integration. The customer service is exceptional, often going above and beyond to assist. Merchants value the email builder, pre-made templates, and analytics, praising the app for its reliable performance and good value for money.

August 22, 2020

Easy to use, love the templates, and their customer service is quick to respond! Easily integrates with Shopify and great for beginners.

Ink & Ivy Collective
United States
Over 2 years using the app
January 13, 2023

Great app with lots of amazing templates for newsletters - makes it really easy to see how many sales come off the back of newsletters - would highly recommend to anyone who runs a business.

The Yarn Artist - Hand Dyed Yarn
United Kingdom
Over 2 years using the app
SmartrMail replied January 15, 2023

Hi The Yarn Artist 🧶 Thank you for your review! We're glad to hear that SmartrMail makes it easy to get more sales with newsletters. We're looking forward to helping you make even more sales in the future 😊

May 1, 2023

quick response every time i need help from the app team - and a great way to reach customers. thank you!

Flora Bloom Market
United States
Over 2 years using the app
SmartrMail replied May 1, 2023

Hello Flora Bloom Market 🌸🧣 We're always happy to help in any way we can 😊 We're glad to hear that you appreciate our customer success team's speed. We wish you an amazing week ahead ☀️

May 19, 2022

The app is great once you get the hang of it. The customer service is 2nd to none, they are always there to help you when you need it!! Thanks for everything Moe!

Perpetual Ribbons
United States
Over 2 years using the app
SmartrMail replied May 19, 2022

Thank you so much for your review Perpetual Ribbons team 🎀 It means so much when a long-time user sends us this type of feedback 😊 Looking forward to helping you with your email marketing campaigns for many more years!

August 28, 2019

Customer support is amazing ..responses are personal , with screen shots of MY store . Has everything you need to run off your online store , without extra stuff that gets in the way . Easy to set up , nice type faces , and intuitive. Very happy

frockk
Australia
Over 2 years using the app
SmartrMail replied August 28, 2019

Thank you Kathryn! 😊Always a pleasure to help you through this setup. Looking forward to getting all your automations setup!

July 23, 2019

Easy to use interface, excellent support team, stress free mailout application. Great stuff SmartrMail!

ICHPIG
Australia
Over 2 years using the app
SmartrMail replied July 23, 2019

Thanks so much ICHPIG! We really appreciate the kind feedback. - George

December 2, 2022

Highly recommend! Easy to use, they have a free plan, what else can you ask for? One of my favorite apps

Alabama VTG
United States
Over 2 years using the app
SmartrMail replied December 4, 2022

Thank you Alabama VTG team! 🐘 We're glad to hear that SmartrMail is one of your favorite apps 😊 We wish you the best with your email campaigns!

January 31, 2021

As a new user, I really appreciate and enjoy using this app when creating my marketing emails. I feel that this app is best for my business!

POOCH Botanics
Canada
Over 2 years using the app
July 22, 2020

We've been using this app for last 3 months. Its it great tool. Simple and easy to use with lots of features. Customer service is prompt and great. We look forward to more pop-up options / features added to the app.

Tea With Herbs
Canada
Over 2 years using the app
July 9, 2022

We use it to send some newsletters and it works very well. It is very easy to use and to observe analytics. It' s recommendable.

kybun | Joya España
Spain
Over 2 years using the app
SmartrMail replied July 10, 2022

Hi Kybun team 👞 Thank you for your feedback, we're glad to hear that you like our newsletter composer! Make sure to let us know if you have any questions 😊