Smartrr Subscriptions , 34 reviews

Smartrr is miles better than every other subscription out there! An absolute essential for any brand that prioritizes CX. The team is incredible, and truly helps create everything you can dream of. Cannot recommend highly enough! :)

After years of working with hacks and alternate checkouts to integrate subscriptions with Shopify they finally enabled a true subscription API. However, they didn't build a customer UI or management portal for subscriptions. But Smartrr did and it's great. While I came into my last project at HappyRing.com with Smartrr already chosen I was very happy with the support and ease of use that Smartrr has provided. I wouldn't hesitate Our use case was non-standard (waitlist, digital subscriptions, etc) that required lots of automated pausing, un-pausing and other API driven updates. Every time I've had a question about the service or the API my requests have been handled EXTREMELY quickly and competently. I would absolutely recommend trying Smartrr if you're looking to get into recurring charges and/or subscription services.

Great platform -- they keep launching new functionalities which keeps up the momentum for our subscription program. Also: amazing level of service and support from the Smartrr team. Highly recommend!

Switching over to Smartrr was one of the best decisions to our subscription business we've made. More than anything else, their unmatched customer support creates an experience unseen with any other Shopify app we have used. The sheer amount of new features and updates released in the past year since using Smartrr has been incredible. Their deep support for variants unlocked many options for our customers not previously available. 100% recommend (especially those with extensive variants).

Smartrr is the best subscription app I've ever used. It's so intuitive to setup. The amount of flexibility I as a store owner have is pretty awesome. The customer portal is also super easy to navigate. Haven't heard any complaints from customers which is great. I'm a big fan of Smartrr and def recommend it.

We transitioned over to Smartrr after running into issue after issue with ReCharge and it has been one of the best decisions we've made. The transition was mostly seamless and pain-free with the Smartrr team quickly handling any issues that surfaced. The team was super throughout when was had a huge list of questions before making the call to switch and our CSM, Casey, has been incredible throughout the whole process. Our CX team has run into a few hurdles along the way, but ultimately the platform is much more user-friendly for both our team and our customers. We are already seeing tons of growth since moving to Smartrr and I'd make the switch all over again if I had to!

Great! Our transition from Recharge was very smooth and the team here is very attentive! We have our own CSM which we didn't have before, and I just love how we can get support for any of our issues in less than 24-hours. Every one of our issues has been solved so far! My only complaint is why we have to pay extra for analytics telling us how many subscribers we have + rev generated etc... Other than that smartrr is the way to go!

Smartrr is the best software we've worked with by far! Setting up a new app is usually frustrating, but Smartrr offers personal support, takes on your goals as their own, and diligently works until you are fully transitioned. The app is visually appealing and user friendly on both the back-end and customers' end. Smartrr is a no-brainer to anyone feeling stuck with their current subscription software.

We just launched our subscriptions with Smartrr and so far, we're very happy! The onboarding process was really easy and their team was available to help answer all of our questions. The portal looks fantastic and was very well-integrated with our site. Would definitely recommend.

We switched from Recharge to Smartrr and it was totally worth it! Smartrr is user-friendly and the team helped us throughout the entire transition. They are also super quick in answering any questions we have as well. 100% recommend!