SMS Alert

SMS Alert

Pricing
Free to install. Additional charges may apply.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
3.3 (12)

Notify customers about their order status, verify orders with OTP, recover abandoned cart, and more.

Now send SMS alerts to more than 200 countries. Notify your customers about Account creation, Order placed, Order fulfilled, Order cancelled, Order refund and many more. * Recover abandoned cart with reminder SMS to customers, create multiple sms templates for abandoned cart. * Send Bulk SMS to Customers - multiple filter options available. * Send SMS from Customer and order detail pages. * Integrates with Shopify Flow

Now send SMS alerts to more than 200 countries. Notify your customers about Account creation, Order placed, Order fulfilled, Order cancelled, Order refund and many more. * Recover abandoned cart with reminder SMS to customers, create multiple sms templates for abandoned cart. * Send Bulk SMS to Customers - multiple filter options available. * Send SMS from Customer and order detail pages. * Integrates with Shopify Flow more
  • Login with OTP
  • OTP for Cart
  • Abandoned Cart Reminder and Recovery
  • Notification for Order Status updates
  • Low Stock Notification to Admin
Highlights
Use directly in Shopify admin
Works with the latest themes

Cart recovery

Exit pop-ups, SMS notifications

Display options

Triggers

Campaign management

Bulk messaging, Scheduled messages

Workflow automation

Cart recovery, Order confirmation, Order tracking, OTP, Welcome messages

Launched

April 15, 2020

Languages

English

Works with

Shopify Flow, Checkout, www.smsalert.co.in

Pricing

Free to install

SMS credits needs to be purchased

All charges are billed in USD. See all pricing options

Reviews (12)

Overall rating
3.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
May 2, 2024

We've been using this service for the past two years, and initially, everything seemed smooth. However, recent experiences have significantly lowered our trust and satisfaction. The service appears to have engaged in unethical practices aimed at draining our account credits more rapidly than expected.

First, there's the issue with the repeated unauthorized activation of abandoned cart alerts from our Shopify integration. Despite multiple attempts to disable this feature, it continually gets reactivated without our consent. Secondly, the company has started sending admin SMS notifications for order-related alerts, which we never approved. This not only breaches our trust but also accelerates our credit usage unjustly.

The most egregious practice involves sending duplicate text messages to our customers, causing unnecessary charges and faster depletion of our credits, presumably to boost the company’s profits. This deceitful strategy has compelled us to reconsider our association with this service.

We are in the process of lodging a formal complaint with regulatory bodies and plan to discontinue our use of this service as soon as our current balance runs out. We advise potential users to be wary of these malpractices and consider other more reliable and ethical options in the market.

PositiveGems
India
Almost 2 years using the app
www.smsalert.co.in replied May 3, 2024

We are sorry to hear you are facing issue with our app.

As i can check you have raised similar ticket to our support yesterday, our team has asked you more details on it, which is still awaited from your end.

Our team has also shared direct contact number where you can reach us directly for assistance and troubleshooting help.

Please respond to it, or contact us directly, so that our team can check and help you better.

April 25, 2024

good app!

EVOSTYLER
India
3 months using the app
November 6, 2023

Everything is fine and customer support is good. Thank you!

Indclues
India
Over 2 years using the app
March 5, 2024

SLOW WEBSITE

FISHER CORNER CHEVRON
United States
8 minutes using the app
www.smsalert.co.in replied March 6, 2024

Thank you for your response, can you please elaborate what is slow?

July 12, 2020

I am using this app since more than 6 months.
The service and support is excellent.
Looking forward for more automations from Team SMS Alert.

La Nature's
India
Over 1 year using the app

Support

www.smsalert.co.in can answer any questions you have about SMS Alert.

Developer

www.smsalert.co.in

1023 The Ithum Tower-B, Plot No. A-40, Sector-62, Noida, UP, 201301, IN

More apps like this

4.8 out of 5 stars 1957 total reviews Free plan available
Make SMS your #1 completely owned revenue channel
4.6 out of 5 stars 151 total reviews Free trial available
Drive more sales with AI-powered SMS marketing, flows + more
4.4 out of 5 stars 41 total reviews Free plan available
Bump your Abandoned Cart Recovery: SMS Marketing, Upsell, Chat

Want to add an app?

Try Shopify free for 3 days