Sinch Engage: SMS, MMS and RCS

Sinch Engage: SMS, MMS and RCS

Pricing
Free to install. Additional charges may apply.
Rating
4.6 (13)
Developer
Sinch

Turn browsers into buyers with SMS marketing automation, abandoned cart recovery, and 2-way texting

Sinch Engage (formerly MessageMedia) helps Shopify merchants drive sales with SMS marketing and abandoned cart recovery. Send personalized campaigns, automate cart reminders, and manage 1:1 customer conversations directly from Shopify. Build automated workflows using Shopify Flow, capture subscribers with compliant opt-in tools, and track performance with clear revenue and ROI reporting across campaigns and automations. Install in minutes, connect your data, and start sending reliably at scale.

Sinch Engage (formerly MessageMedia) helps Shopify merchants drive sales with SMS marketing and abandoned cart recovery. Send personalized campaigns, automate cart reminders, and manage 1:1 customer conversations directly from Shopify. Build automated workflows using Shopify Flow, capture subscribers with compliant opt-in tools, and track performance with clear revenue and ROI reporting across campaigns and automations. Install in minutes, connect your data, and start sending reliably at scale. more
  • Run SMS, MMS, and RCS marketing campaigns to promote offers and drive more sales
  • Recover abandoned carts with automated, personalized SMS reminders that convert
  • Manage 2-way customer texting for sales, support, & post-purchase conversations
  • Automate SMS workflows using Shopify Flow triggers across key store events
  • Track revenue and ROI with reporting across campaigns, carts, and automations

Languages

English

Works with

  • Shopify Flow
  • HubSpot
  • Klaviyo
  • MailJet
  • Microsoft Dynamics 365
  • NetSuite
  • Salesforce

Pricing

Choose the plan that best fits your business.

External charges may be billed by Sinch separately from your Shopify invoice. Learn more

Free

Free to install

Check our SMS plans and pricing page for your region to see a full list of inclusions.

Features

  • Try for free

All charges are billed in USD. See all pricing options

Reviews (13)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
May 1, 2024

I would not recommend this app. I wanted to setup this feature for communication with my customers. Their sales team promised to setup my account but never did. After requesting feedback their answer was: we won't be offering this service to you. No reason, no explanation nothing. Who can believe this? Very unprofessional!

Global Temptations Limited
New Zealand
About 1 month using the app
August 14, 2025

Jason I very much appreciated your followup as AI and virtual assistance just doesn't cut it at times. Your information was great, explanation clear and we had our problems easily resolved.
Thank you again. Great service

GF Oats Australia
Australia
9 months using the app
Sinch replied August 17, 2025

Hi, thanks for the 5-star review! We're so glad Jason was able to give you the clarity and support you needed to resolve the issue - we'll make sure he sees your feedback. Appreciate you sharing your experience!

- Sinch Team

June 20, 2022

These guys are awesome! My Abandoned Cart automation has a consistent ROI of 17,000% Thanks so much

Privacy.clo
Australia
7 months using the app

Support

App support provided by Sinch.

Developer

Sinch

150 Lonsdale Street, Level 8, Melbourne, VIC, 3000, AU

Launched

November 4, 2019

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