Reviews (19)

Overall rating
3.8
Counts per rating level
  • 74% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 21% of ratings are 1 stars
February 12, 2025

Our experience with Sinch has been nothing short of amazing. From the incredibly fast initial setup to their impressive speed to market, every step has been seamless. Their platform is user-friendly, and their attentive sales team and our account manager provides excellent support. On top of that, their competitive SMS rates and easy integration with other platforms make them a standout choice. Overall, we’re extremely satisfied with their product.

Santa Cruz Skateboards ANZ
Australia
3 months using the app
May 1, 2024

I would not recommend this app. I wanted to setup this feature for communication with my customers. Their sales team promised to setup my account but never did. After requesting feedback their answer was: we won't be offering this service to you. No reason, no explanation nothing. Who can believe this? Very unprofessional!

Global Temptations Limited
New Zealand
About 1 month using the app
June 20, 2022

These guys are awesome! My Abandoned Cart automation has a consistent ROI of 17,000% Thanks so much

Privacy.clo
Australia
7 months using the app
November 12, 2019

Really simple app for SMS based marketing to re-engage customers with an easy to set up popup to capture phone numbers

z.concept
Australia
7 months using the app
Sinch replied November 18, 2019

Thanks z.concept!
The MessageMedia team

August 31, 2022

Great user interface! MessageMedia's customer success is team is top notch, big shout out to Lawrence S for his continued guidance.

iTechworld
Australia
5 months using the app
February 18, 2020

This app is great. It's really easy to send out SMS's to your customers. We have been able to re-engage with our customers with an easy to set up popup to capture phone numbers and to offer discounts. It's also very handy that you send abandoned cart reminders to customers. Highly recommend.

K9 Katering
Australia
5 months using the app
Sinch replied February 19, 2020

Thanks for the kind words, K9 Katering. What a great store! Thanks for sharing your review with us and the community.
- MessageMedia

December 20, 2022

Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!

Kip&Co
Australia
2 months using the app
June 23, 2020

This app helps me recover between over 30% of abandoned carts. I use the winback feature to set reminders before the buying cycle when I believe my customers would be running low of the product. SMS works like a charm.

Alfie's Food Co.
Australia
About 1 month using the app
Sinch replied June 23, 2020

That's great to hear, Alfie's! We think the winback feature is a great option for all stores to come back for more, and a 30% abandoned cart recovery is a brilliant result.
I look forward to trying the nut butters!
- MessageMedia

November 12, 2019

I've found this app really useful in both collecting mobile numbers and opt-ins for future SMS campaigns, but also to send abandoned cart reminders to my customers who didn't get to the checkout process and those who didn't compete the checkout process.

Furgo Australia
Australia
About 1 month using the app
Sinch replied November 18, 2019

Thanks for the review Furgo. You have a great looking shop and we hope to see the reminders keeping your sales strong.
The MessageMedia team

Edited April 16, 2021

Downloaded this app to increase my brand awareness and generate lost sales, was very surprised how easy it was to get started and set up. Primarily use it for win back and abandoned cart which has been very successful to date. I recommend all to use this app as part of their business.

Disti
Australia
About 1 month using the app