The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Love this app! Has helped me close more sales. Great customer service that helped me get set-up. Cheaper than other SMS apps out there.
Downloaded this app to increase my brand awareness and generate lost sales, was very surprised how easy it was to get started and set up. Primarily use it for win back and abandoned cart which has been very successful to date. I recommend all to use this app as part of their business.
Awesome customer service, but an even better product. Was super easy to setup and the results were fantastic :) I saw a 3x cart abandonment improvement!
Solomon Kosher Butcher
Cart abandonment SMS works well. Good customer support, very helpful. Cheaper than other SMS apps I've seen.
Thanks for the review, Solomon Kosher Butcher!
We've been working hard on improving the app, and we're thrilled to hear that cart abandonment is working well for you.
Alfie's Food Co.
This app helps me recover between over 30% of abandoned carts. I use the winback feature to set reminders before the buying cycle when I believe my customers would be running low of the product. SMS works like a charm.
That's great to hear, Alfie's! We think the winback feature is a great option for all stores to come back for more, and a 30% abandoned cart recovery is a brilliant result.
I look forward to trying the nut butters!
This app is great. It's really easy to send out SMS's to your customers. We have been able to re-engage with our customers with an easy to set up popup to capture phone numbers and to offer discounts. It's also very handy that you send abandoned cart reminders to customers. Highly recommend.
Thanks for the kind words, K9 Katering. What a great store! Thanks for sharing your review with us and the community.
Missing money I buy $ 15 credit that never appeared on my account moreover NO SUPPORT ANY HELP the support indicated on the application redirects me to shopify support .... run away from this app
Hi Sami – We’re sorry to hear that you have had issues with our app. We will be reaching out to you directly. MessageMedia
doesn't support the latest version of Safari on macOS, therefore the app is fairly useless as I am required to switch between browsers
Hi Gladiator Fitness, We’re sorry to hear that. We’re having trouble replicating this issue as the latest version of Safari is a supported browser (on both Windows and Mac). We’ve tried to call as we’d love to learn more and see what we can do to resolve this for you as a priority. Hope to speak soon.
Kind regards, the MessageMedia team.
Really simple app for SMS based marketing to re-engage customers with an easy to set up popup to capture phone numbers
The MessageMedia team
House of Heels
Found it straight forward to get going and have since bumped up by sales conversion rate quite substantially just by setting up the abandoned card reminders.
Thanks for the feedback House of Heels. We hope that SMS Marketing Automation keeps your sales up!
The MessageMedia team