Sinch MessageMedia SMS

Sinch MessageMedia SMS

Reviews (18)

Overall rating
2.9
Counts per rating level
  • 72% of ratings are 5 stars
    13
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
    1
  • 22% of ratings are 1 stars
    4
October 7, 2021

Love this app! Has helped me close more sales. Great customer service that helped me get set-up. Cheaper than other SMS apps out there.

crispycrunch snacks
United States
6 months using the app
March 6, 2023

This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.

Affordable Holidays
Australia
3 months using the app
November 12, 2019

I've found this app really useful in both collecting mobile numbers and opt-ins for future SMS campaigns, but also to send abandoned cart reminders to my customers who didn't get to the checkout process and those who didn't compete the checkout process.

Furgo Australia
Australia
2 months using the app
MessageMedia replied November 18, 2019

Thanks for the review Furgo. You have a great looking shop and we hope to see the reminders keeping your sales strong.
The MessageMedia team

December 20, 2022

Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!

Kip&Co
Australia
2 months using the app
Edited February 14, 2020

Missing money I buy $ 15 credit that never appeared on my account moreover NO SUPPORT ANY HELP the support indicated on the application redirects me to shopify support .... run away from this app

bon-biz
France
About 2 months using the app
MessageMedia replied February 18, 2020

Hi Sami – We’re sorry to hear that you have had issues with our app. We will be reaching out to you directly. MessageMedia

June 23, 2020

This app helps me recover between over 30% of abandoned carts. I use the winback feature to set reminders before the buying cycle when I believe my customers would be running low of the product. SMS works like a charm.

Alfie's Food Co.
Australia
About 1 month using the app
MessageMedia replied June 23, 2020

That's great to hear, Alfie's! We think the winback feature is a great option for all stores to come back for more, and a 30% abandoned cart recovery is a brilliant result.
I look forward to trying the nut butters!
- MessageMedia

August 1, 2022

Amazing app amd good customer support, very helpful. Cheaper than other SMS apps I have seen. I reccomend all to

Just Italy
Australia
6 days using the app
August 3, 2020

Cart abandonment SMS works well. Good customer support, very helpful. Cheaper than other SMS apps I've seen.

Solomon Kosher Butcher
Australia
9 minutes using the app
MessageMedia replied August 3, 2020

Thanks for the review, Solomon Kosher Butcher!
We've been working hard on improving the app, and we're thrilled to hear that cart abandonment is working well for you.
- MessageMedia

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