Reviews (18)

Overall rating
2.9
Counts per rating level
  • 72% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 22% of ratings are 1 stars
May 1, 2024

I would not recommend this app. I wanted to setup this feature for communication with my customers. Their sales team promised to setup my account but never did. After requesting feedback their answer was: we won't be offering this service to you. No reason, no explanation nothing. Who can believe this? Very unprofessional!

Global Temptations Limited
New Zealand
About 1 month using the app
November 17, 2019

doesn't support the latest version of Safari on macOS, therefore the app is fairly useless as I am required to switch between browsers

Gladiator Fitness
Australia
About 1 year using the app
MessageMedia replied November 18, 2019

Hi Gladiator Fitness, We’re sorry to hear that. We’re having trouble replicating this issue as the latest version of Safari is a supported browser (on both Windows and Mac). We’ve tried to call as we’d love to learn more and see what we can do to resolve this for you as a priority. Hope to speak soon.
Kind regards, the MessageMedia team.

March 6, 2023

This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.

Affordable Holidays
Australia
3 months using the app
Edited February 14, 2020

Missing money I buy $ 15 credit that never appeared on my account moreover NO SUPPORT ANY HELP the support indicated on the application redirects me to shopify support .... run away from this app

bon-biz
France
About 2 months using the app
MessageMedia replied February 18, 2020

Hi Sami – We’re sorry to hear that you have had issues with our app. We will be reaching out to you directly. MessageMedia