SMS Troopers | Cart Recovery

Name: SMS Troopers | Cart Recovery
Brand: The Troops PTE Ltd.
Rating: 5.0 (5 reviews)

Pricing: Free to install
Rating: 5.0 (5)
Developer: The Troops PTE Ltd.

SMS Troopers. Recover abandoned checkouts via SMS and Live Agents!

We help you recover abandoned checkouts, increase revenue, AOV and conversion rates via SMS and live-agents. Our team is automatically following up, answering questions, and helping your customers to finish their purchase. Actionable insights generated from our conversations are shared with you on a weekly basis to help you optimize your conversion rate (missing information, payment methods not working, etc.). Conversions are tracked via unique discount codes.

Real 2-way conversations with your customers in The Philippines 🇵🇭
Fast & Easy Set-Up. Set & Forget for you as the merchant.
Weekly AI-curated, actionable insights from our customer interactions.
Unique, single-use discount codes preventing discount code leaks.
Transparent attribution based on unique discount codes.

Highlights: Use directly in Shopify admin

Languages

English

Pricing

Startup Plan

Free to install

20% of Recovered Revenue

Guaranteed 5x ROAS
Human SMS Troopers
Unique Discount Codes
Unlimited Checkouts
7 days a week Troopers

Growth Plan

$49 / month

10% of Recovered Revenue

Up to 10x ROAS
Human SMS Troopers
Unique Discount Codes
Unlimited Checkouts
7 days a week Troopers

Pro Plan

$129 / month

7% of Recovered Revenue

Up to 14.2x ROAS
Human SMS Troopers
Unique Discount Codes
Unlimited Checkouts
7 days a week Troopers

Enterprise Plan

$299 / month

5% of Recovered Revenue

Up to 20x ROAS
Human SMS Troopers
Unique Discount Codes
Unlimited Checkouts
7 days a week Troopers

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (5)

Overall rating

Counts per rating level

100% of ratings are 5 stars
5
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

March 16, 2025

SMS Troopers has been great help to our business. Buying fresh produce is generally a last-minute choice that leads to cart abandonment. SMS Troopers is great. There is actual person that communicates with our customers and provides great service to them. Easy to set-up, easy company to work with. Very effective at converting abandoned carts.

Future Fresh

Philippines

Over 2 years using the app

March 11, 2025

We’ve noticed happier customers, more engagement, and even repeat purchases just because of how seamless and personal the experience feels. Customers getting to speak to actual people directly as opposed to automated chats helps build trust to convert customers.

Bella

Philippines

Over 1 year using the app

April 11, 2025

The newly-launched segmentation feature with multiple discount options (percentage, fixed, and free shipping) is awesome! SMS Troopers helps us upsell effectively, increasing our overall sales.

Engkanto

Philippines

8 months using the app

Support

App support provided by The Troops PTE Ltd..

Resources

FAQ

Developer

The Troops PTE Ltd.

Website

160 Robinson Road, #14-04 Singapore Business Federation Centre, Singapore, 068914, SG

Launched

July 18, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address