Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
June 16, 2020

I couldn't be more impressed with this service. I really wasn't sure what to expect going into this but I was sure blown away by the quality and breadth of the photos that they took. The process was super easy, they tell you were to send your product and then they schedule the shoot with you. Once it's time for your shoot, you can see them upload pictures in real time while chatting with them on their site to offer input into what you like and don't like.

I wholeheartedly recommend this service and in fact, I am sending them another product for another photo shoot. Thanks Soona peeps!

CRex Gaming
United States
Almost 2 years using the app
Edited November 29, 2021

I'm updating this review as a Soona team member reached out and went above and beyond to make sure we were satisfied with their service. We have now used Soona several times and have been happy with the quality of images they produce. It's an innovative service and we are happy they are doing more to streamline the process and improve working remotely.

Giving Bracelets
United States
11 months using the app
soona replied October 13, 2021

Thank you for this review. We strive to provide a streamlined experience and are so sorry we missed the mark. Our team has reached out with next steps. We know we can make this right!

June 12, 2020

The process was fast and easy! Photos edited and delivered within days of receiving our products. The photographer was incredibly knowledgeable and helpful. I will be using Soona again. Thanks for the great service.

PeakScents
United States
11 months using the app
June 17, 2020

I enjoyed the ease of booking my shoot as the app allowed me to upload each photo I wanted to shoot directly from shopify, and then download the photos easily as well.

Creative assets are the most important part of an e-commerce business, and I'm extremely happy with how the shots turned out.

He's Fired 2020
United States
9 months using the app
August 19, 2020

I am ABSOLUTELY pleased as punch with my Soona experience! They are now my "go-to" for ALL of my product photo shoots. They gave me a complimentary new client order shipping label, sent me reminder emails about my upcoming photo shoot, called the the day of my photo shoot and then offered over 30 different layouts including top views, lifestyles, etc. They even tossed in some adorable props! The customer service is outstanding, the images are beautiful and the prices are affordable. Do yourself a favor, hire these professionals to do all your heavy lifting and focus on other stuff like selling your products! I will be using Soona again in a few days and would highly recommend!

Spa Noir
United States
5 months using the app
August 15, 2020

I was a bit skeptical at first to try Soona but product photography has been such a pain point I figured I'd give it a go because Soona made it seem easy.

I couldn't be happier with the service they provided! Very clear instructions that walk you through a simple process; you mail them your product & props after setting up an appointment, you log in at the time of your scheduled shoot and you get a LIVE viewing of your shoot. During the shoot, you also get to chat with the team in the studio allowing you to tweak different shots and give instant feedback. The photography team was very flexible and easy to work with. After completion you pick your favorite photos, check out with any extra edits you may want, and they are ready to go within 24 hours.

I would 100% recommend Soona and I will definitely be using them again. Thank you for providing such a great service.

HODL FUEL
United States
5 months using the app
May 13, 2020

Our new photos are really colorful and awesome. The process of ordering was super easy. It's a really cost-effective way to get photos on your store. One of the most amazing parts is that you can get a photo shoot ordered by only paying $39 for the first photo! After that, you only purchase the photos you want for your store. Pretty great!

Work From Home Mugs!
United States
13 days using the app
March 23, 2020

In the world of e-commerce, soona is an absolute lifesaver! They make consistent, beautiful product and lifestyle photos that really elevate our storefront. Being able to book shoots, watch and direct from my computer, and then select images the next day is truly a game changer. Such a smart concept and killer execution. I recommend soona to all my fellow business owners.

Standard
United States
6 days using the app
April 26, 2024

CardCraftCo
United States
13 days using the app
December 20, 2023

Cocoaisms
United States
30 days using the app