Spark — UGC Video Carousel
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They stopped my videos a few days after I upgrated to $49 a month, with no notice, now they ask $199! For the vid app!!
Please refund my current month of $49 - I am done with you
Hello,
The videos were hidden on your store, as the 25,000 views included in the $49 plan have been fully used. We understand this may have felt quick, but we can see that there was a good amount of traffic on the store. A good number of influenced sales also came from the videos.
We also understand that the next plan at $199 may feel steep. However, we do create custom plans for stores that don’t require that many views. The highest plan is mainly intended for larger stores with higher view requirements, and it’s never our intention to force anyone onto that plan.
That said, we’ve issued a refund from our side. We believe it’s important for our customers to move to paid plans only if they are satisfied with the results. Please check once to confirm whether the refund has been credited successfully to your account.
Please do let us know if we have done everything right by your store, or if you’d like to work with us on anything else to resolve this and move forward
The app works fantastic. Had an issue with displaying the right feed on the right product page. Reached out to support and Dhanesh helped me out within 2 minutes. Amazing customer service!
Truly a wonderful app! I had installed another one that did very similar, it cost more and wouldn't work on mobile! Their tech response was that my page was loading slowly, when it was not at all. I switched to Spark and instantly the app pulled the reels in from IG, was able to position them in whatever order I wanted and publish. At anytime I can adjust the positions as well as bring in new content to keep it fresh. I love it! Works perfect on a PC & on Mobile out of the gate. It's VERY easy and a complete no brainer to use. Everyone LOVES the Reels! Thanks Spark, well done. Oh, just download it and get going!
The team behind this app is as responsive as the app itself. It's a well designed app that is boosting conversion rates already.
Happy find. Thanks guys!
Spark has been with me since the beginning of my business journey. It truly helped me turn my videos into real results that brought in sales and supported my growth. I genuinely trust Spark because it has grown alongside my business and consistently delivered for me.
Awesome support & update!
I had an issue earlier where other elements on the page were interfering with the video display. The Spark team fixed it quickly — now everything looks clean and works perfectly. Appreciate the quick response and solid support. Great job!
An Invaluable Tool with Exceptional Support!
I cannot speak highly enough of the Spark app! From the moment I started using it, I was blown away by how intuitive and easy to navigate it is. The user-friendly interface makes it accessible to everyone, regardless of their tech-savviness. Whether you’re looking to boost your productivity or streamline your workflow, Spark provides all the essential features you need in one neat package.
What truly sets Spark apart, though, is its outstanding support team. Dhanesh and his team have been incredibly generous with their time and assistance. Whenever I've encountered any issues or have had questions, they’ve been quick to respond, always with solutions that are easy to understand. Their commitment to customer satisfaction is unparalleled, making the whole experience even more enjoyable.
If you’re looking for an app that combines functionality with exceptional customer service, Spark is the way to go!
Awesome! It solved all my problems! Thanks to Hari for your help! I've achieved all the desired display effects with this plugin, and it's easy to use!
I hope they'll be able to import videos from YouTube in the future! That would be even better!
switching from Tolstoy to Spark. cleaner UI, easier UX and cheaper in fee
So amazing experience also the helpline is very good in communication