Reviews (666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
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Very helpful app and an excellent support team! The team was able to help me immediately and implement my wishes!
I'm really happy to hear this. Glad you had such a positive experience! - Emily, Support Lead
My developers were consistently responsive to my unique needs; they give very helpful feedback and even included screenshots and helpful details to guide me through every challenge I needed. This quality customer service makes this app a keeper!
Thanks so much for the kind words! - Emily, Support Lead
Used this app for a while now and has helped greatly with our sales. Also, anytime I have need something fixed, the team have always been a great help. Would recommend!
Very useful app with a lot of options and exceptional support from the Orbit theme! They helped with adjusting the theme we use so the sale badges are shown properly on the webshop
Thank you for the kind words, I really appreciate it! Glad to hear you're happy with our support :) - Emily, Support Lead
Hi Kay,
Thank you for your quick response. It was very helpful. This team is always quick to respond to anything that comes up. I highly recommend this app.
Thanks for leaving this review! - Emily, Head of Support
Very prompt reply and helpful, highly recommend this!
Thanks for this review!! - Emily
awesome, the support are very helpful here, they fixed our problem with regards discount doesn't show up in the floating cart thanks.
So happy to hear this, thank you for sharing! - Emily, Head of Support
Great app, it's really increased sales - but even better support, they go the extra mile with all the help needed
I'm super happy to hear this, thank you for taking the time to leave a review! - Emily, Support Lead
★★★★★
This app puts all the offers you could possibly want to give in one place. You can mix and match any combination you'd ever want to offer your customers!
Rob was more than helpful with assisting me with setting up the app exactly how I wanted with my store, and gave very timely responses. He walked me through everything very kindly, and made sure I was able to make the app work with what I wanted to get out of it :)
The only thing I would suggest changing, is to make it easier for the user to customize the colors themselves, but it wasn't even a problem for me at all; just a couple emails and they customized everything perfectly!
I rate this app 5/5 for amazingly customizable offer features, absolutely exceptional customer service, and a very well designed, clean and attractive looking app! ★★★★★
This app helps us to do online sales and special promotions regularly. Had an issue and the support was excellent. Can't recommend this app enough.