Reviews (666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
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Hope the new team is going to be good especially the server load... :)
Thanks!
The support team at Supple really helped us with this app by developing it to further suit our needs. The Volume Discount functionality works great with stock systems because they don't duplicate SKUs. FULLY RECOMMENDED!!
I used this app after Shopify's discounts weren't working the way they are supposed to. installed and had 1 tweak I needed fixed. Support helped me within 5 minutes of contacting them on chat.
Hi! Thank you so much for this review! I'm glad we were able to help you so promptly during BFCM :) - Emily, Head of Support
We have used SuppleApps for years and are happy with their service.This app is an upgrade, supercharging the offers that have been on my mind but have no idea how to make it happen until now. it says what it does and super quick to setup.
Works instore on my POS and on line as well. so far no issues with clients changing over to this new way of displaying promotions.
There is a trial and SuppleApps are responsive!
Thanks Marius+team
J'adore cette application ! Je l'utilise sur tout mes shops! :)
Le service client est réactif et compétent !
I love this app! It's really easy to install and navigate - even for the regular user like me. Using the cross sell option I had a conversion rate of 88%! Also a post sale offer of around 11%. It looks professional on my site, I can change the colours to match my theme. It's so easy to go in and change offers on a regular basis. Thank you USO!
Thank you for the kind words! Happy to hear your experience has been great so far :) - Emily, Support Lead
LOVE this app. There's no other app that can do so many types of discounts and allow so many offers that can be combined into one order. This is *the best* discount app for the end user.
Thank you so much for the kind words!! I'm so glad Ultimate Special Offers is working so well for you! - Emily, Support Lead
We use this app for Upsell offers on our site. It works great and has helped drive our average order value up! The staff has been super helpful and responsive. We had a few tweaks that we needed for it to work perfectly on our site, they were able to knock that out promptly. High five Supple team!
*My only feature request is to allow the other options (i.e. BOGO, Discounts) to be used on the storefront as well.*
*Just heard back from Supple and they mentioned this needs to be implemented by Shopify in the API to allow this. +1 vote here to allow that API feature. :)*
Great App, great customer service, thanks a lot!
This app works as described. It's easy to use and powerful. The support team fixes bugs promptly, within 24-48h. We have made this app a permanent fixture in our store.