Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

July 18, 2017

So far this app is by far the best app for offering special offers to our customers. The support is fantastic and we would use anything this company creates.

Lotusboutique
United States
Over 1 year using the app
November 22, 2022

awesome, the support are very helpful here, they fixed our problem with regards discount doesn't show up in the floating cart thanks.

Sportspower Bundaberg
Australia
Over 1 year using the app
Orbit replied November 23, 2022

So happy to hear this, thank you for sharing! - Emily, Head of Support

Edited June 20, 2018

Awesome app! It's a bit tricky to set up but their support team was super helpful and responded to my email within a few hours. We had some syncing issues but as soon as we got in touch, they were able to resolve the issue and we were back in business.

I would honestly install other apps by them almost just for the support alone - they were helpful, understanding, and quick to solve any issues I had. One of the most pleasant experiences I've had with an app team!

Rogue Ceramics
Canada
Over 1 year using the app
November 7, 2017

This app has definitely increased my sales using the upsell/cross-sell, bundle, and discount features. The support is extremely responsive and helpful. I strongly recommend this app!

Natures Treasure Trove
Canada
Over 1 year using the app
May 10, 2022

Great app, it's really increased sales - but even better support, they go the extra mile with all the help needed

Vesternet
United Kingdom
Over 1 year using the app
Orbit replied May 10, 2022

I'm super happy to hear this, thank you for taking the time to leave a review! - Emily, Support Lead

July 31, 2019

★★★★★
This app puts all the offers you could possibly want to give in one place. You can mix and match any combination you'd ever want to offer your customers!

Rob was more than helpful with assisting me with setting up the app exactly how I wanted with my store, and gave very timely responses. He walked me through everything very kindly, and made sure I was able to make the app work with what I wanted to get out of it :)

The only thing I would suggest changing, is to make it easier for the user to customize the colors themselves, but it wasn't even a problem for me at all; just a couple emails and they customized everything perfectly!

I rate this app 5/5 for amazingly customizable offer features, absolutely exceptional customer service, and a very well designed, clean and attractive looking app! ★★★★★

ATAM Auto
United States
Over 1 year using the app
April 28, 2017

Great app, but most importantly great support! We use it on several stores and it is our goto app for promotions.

Southern Life Apparel
United States
Over 1 year using the app
October 1, 2018

This app helps us to do online sales and special promotions regularly. Had an issue and the support was excellent. Can't recommend this app enough.

Kaisercraft
Australia
Over 1 year using the app
June 8, 2017

Great app. 10/10 for support. Responded to a query within hours and fixed an issue the same day. Highly recommended.

Juicefromtheraw Uk
United Kingdom
Over 1 year using the app
Edited September 28, 2020

If you want to maximize your sales with paid traffic, this is the app to download. Probably the only "hands off" way to make money in E-commerce. Just sign up for a plan, sit back and wait for these guys to make some magic happen.

Biolausa
United States
Over 1 year using the app