Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

November 29, 2018

Works perfectly; amazing CS. Definitely would recommend. We needed to apply a certain discount amount with specific parameters including minimum order size and exclusion of people with certain tags. Ultimate Special Offers was able to deliver on that!

PERFORMIX
United States
12 months using the app
October 5, 2022

Exactly what we needed! We had this installed and working perfectly fine, but did run into an issue once we changed our Shopify theme. This was because the new theme didn't auto-refresh on the cart page, so the discounts wouldn't trigger unless manually refreshing the page. The support was absolutely fantastic and resolved the issue for us immediately! Highly recommended!

Animology
United Kingdom
11 months using the app
Orbit replied October 5, 2022

I'm glad everything worked out! Thanks for sharing how easy it was to fix :) - Emily, Head of Support

July 22, 2021

excellent support with this app which is wonderful for many discounts plus all the other offers you can apply to your online website

Smokz Vape Store
United Kingdom
11 months using the app
Orbit replied July 26, 2021

Glad to hear you find the app's offers helpful! We appreciate the positive review :) - Liz, Marketing

May 30, 2017

I've tested several BOGO apps before deciding to go with U.S.O. Great app, does exactly what it promises. Easy setup and tweaking, and quick and helpful support during the free trial.

Jens Butik
Denmark
11 months using the app
October 26, 2021

We used this app to upsell accessories and also to incentivize customers to purchase extra products at a discount. The conversion and sales have been phenomenal since we started using this app. We didn't have anything like this before so we were definitely missing out on sales.

REFYNE
United States
11 months using the app
Orbit replied October 26, 2021

I'm so glad to hear Ultimate Special Offers has been so successful for you. Thank you for sharing! - Emily, Support Lead

May 28, 2020

I used this app to launch a special offer and I received a really good support to meet my needs . It can be a very useful app . Different options to make you sell more products . Discounts when people are buying , volume according to amounts , or % discounts . Useful

Tizsystore
Spain
11 months using the app
Edited April 19, 2019

Not only this app killer, it gives so much more flexibility to run promotions, the customer service is amazing! Highly recommend!

Zaca
United States
11 months using the app
Edited May 16, 2017

Our team experienced some technical issues. But the Supple Apps team was very helpful in contacting me as well as staying on the phone with Shopify to fix the issue.

Shop Muscletech Com
United States
11 months using the app
February 26, 2021

This app has been fantastic for us. We tried it out through the holiday season and saw a nice jump in sales by being able to provide quickly customizable bundle offers. The Dev team was fantastic in helping sort out a few code tweaks as well!

Boogie Board
United States
11 months using the app
June 27, 2017

This app is great!! It does exactly what it says. And if you have any kind of issues the customer service is incredible!! They will get back to you right away and go out of their way to make sure you are happy with the app.

Frank Stella Clothiers
United States
11 months using the app