Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

August 6, 2023

Support was very prompt in making the changes for my Shopify store - super efficient and fuss-free! They were able to make changes for 2 of my stores really quickly.

Colief Singapore
Singapore
Over 3 years using the app
Orbit replied August 8, 2023

I'm so happy to hear everything went so smoothly for you!! - Emily, Head of Support

June 14, 2023

Kay is so easy to talk with and responded swiftly that's why the issue got resolved right away. This is my first time reaching out to them and I'd say awesome customer service! Thanks, Kay!

King and Fifth Supply Co.
United States
Over 5 years using the app
Orbit replied June 14, 2023

I'm so glad to hear you've had such a great experience working with Kay! Thanks for sharing :) - Emily, Head of Support

July 4, 2023

Great App, Kay from customer service was fantastic in helping sort out an issue we were having on the cart page.

Jaggad
Australia
Almost 6 years using the app
Orbit replied July 5, 2023

Thank you so much for sharing! - Emily, Head of Support

June 24, 2023

Fantastic App for providing customers with unique opportunities to save money. Volume-based special offers play an integral role in my store's customer experience, and we couldn't provide that without USO.

My customer support experience has been nothing short of stellar. Kay was able to resolve any presented issues in no time at all.

Shopportuguese.com
United States
Over 2 years using the app
Orbit replied June 28, 2023

Thank you for leaving this review!! - Emily, Head of Support

October 3, 2023

Honestly a really good app overall! Alex at Orbit has gone above and beyond when we have (admittedly silly) questions!

Service is impeccable and the app is very easy and intuitive to use :)

Supergood.
United Kingdom
Almost 3 years using the app
Orbit replied October 6, 2023

There are no silly questions :) Thanks so much for this review!! - Emily, Head of Support

July 26, 2023

This app is a game-changer! With a user-friendly interface, it makes shopping a breeze. The promotion tools are innovative, driving sales too. The support team is responsive and helpful. It seamlessly integrates with our store, making it a must-have for any online business. Highly reliable and efficient - I couldn't be happier!

Rip Curl Indonesia
Indonesia
Almost 2 years using the app
Orbit replied July 28, 2023

Thank you so much for this review!! - Emily, Head of Support

August 4, 2023

Changed theme to capital and the app did not work properly as a result
Reached out to support - who offered WORLD CLASS support and resolved my issue quickly. On top of this, It is a great app which attracts my customers to purchase

Quinn - Sexy Lingerie
United Kingdom
Almost 2 years using the app
Orbit replied August 8, 2023

Wow world class!! thank you so much for this glowing review, we really appreciate it!! - Emily, Head of Support

May 5, 2023

it has all the things you need. Built for your business and easy to use.
Great Customer support !

Mamaway (Philippines)
Philippines
Over 1 year using the app
Orbit replied May 8, 2023

I really appreciate you leaving this review! Thanks! - Emily, Head of Support

August 24, 2023

The app allows mostly all the promotion rules that you can think of. Reaching out to the customer support which is super helpful and efficient.

mothercare-malaysia
Malaysia
About 1 year using the app
Orbit replied September 5, 2023

Thanks for sharing your experience! - Emily, Head of Support

April 29, 2024

Outstanding app. Supplies the bulk of my order increases across the shop. Excellent support too.

ZabaTV
United States
Over 2 years using the app