Reviews (666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
Refine
-
By rating
One of the best Shopify apps we've come across. Seamless integration, super fast and a powerful feature set that makes creating bundles and other special offers a piece of cake. We should also mention that the app is constantly being improved and the team at Supple is very open and responsive to feedback.
From a customer (front end) perspective the app is really well thought out and include a number of out-of-the-box notifications that neatly advertise offers to your customers.
The speed of the app on the frontend of your Shopify store is huge advantage of this app over other options.
If you're looking for offers that can be excluded from Wholesale orders (we also utilise Supple's Wholesale app), this is THE option. Fantastic app.
I have had a problem with the translations and they have solved it with a single email, so that is why it is worth it. By this I mean that if you do not know how to use something, they will help you in whatever
This app help us a lot in setting up bundle promotion. Technical support was very helpful and manage to fix my problem.
Very happy to hear this. Best of luck during BFCM! - Emily, Support Lead
Using this application for more than a year. Runs smoothy as per requirement during sales traffic. Super easy to install and setup offers.
Very unsefull app and the support answer very quick !!
Very good app, easy to use and performing !
App is excellent have been using for years. The support is among the best of any app developers we use. Would highly recommend
I searched high and low for an app that allows the feature of two products for x dollars. Super happy with the userface and support has been amazing. Highly, highly recommend!
I needed some help with the translation and editing of some text within the app. It required simple coding, but being a complete beginner myself I asked for support. Rob from Pixel Union was great. Helped me step by step on how to edit the code and even offered to do it himself! Amazing customer service, couldn't be happier!
I don't usually feel inclined to provide a review for a software product. Most of them fall short of my expectations. As a software engineer with over 40 years experience, I view software more critically than most.
SHORT REVIEW:
This product simply works. It is easy to use and provides a beautiful result to the shopper, easily customizable to match your theme. It will handle any kind of offer you might want to make, unless you are attempting something incredibly complex. If you need something that handles a variety of offer types - limited to a product, collection, multiple collections or the entire store - I can't recommend this app strongly enough. And as a bonus, it also provides up-sell and cross-sell.
LONG REVIEW:
I started looking for a quantity price break app and chose what looked like a good option. After getting it set up, I was ready to test it with TeeLaunch. (My store is currently all TeeLaunch - product imprints). Before trying it I contacted TeeLaunch to let them know what I was about to test and they said that app is not compatible with them.
I found out that any app that adds variants or changes variant names or SKUs will be incompatible with TeeLaunch. The app I had chosen creates a new variant for every existing variant and price point in the tier. Besides being incompatible with Teelaunch this meant that each time I added a product that I wanted to include in a tiered price break, I had to manually disable then re-enable the discount in order to get the new product included.
So I went through the app store and emailed all 4 or 5 providers of apps that might provide quantity price breaks. I explained the restrictions imposed by Teelaunch and SuppleApps is the only provider who responded. And they responded quickly.
The first App I tried had a separate app for Upsells. It worked OK but I liked the upsell implementation in this app better.
So, for one reasonable price you get 2 products that other providers sell separately. You get an easier to use, more intuitive setup. And you get a beautiful result for your shopper.
SUMMARY:
I took the time to write this up because it is rare that I encounter a software product that I feel has been as well-implemented as I would have designed myself. These guys nailed it and deserve the praise. They will be my first choice for any other apps I need.