Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

November 4, 2019

All the offers in 1 app, with reasonable pricing. I have some difficulties but support help me solve it. Recommend this app to everyone!

I Believe Shop
Vietnam
10 months using the app
January 19, 2022

Great app, great customer service! They reach out to you very fast, responsive and helpful. Highly recommend.

Pow Wow Native
Vietnam
10 months using the app
Orbit replied January 19, 2022

Thanks so much for sharing! - Emily, Support Lead

January 5, 2021

Thanks for all the support guys, the app is integrated seamlessly and looks really great An manually sync to catalogue button would be nice as this doesn't always pick up new products but the offers work well and they are easy to make

Fashion Colab
New Zealand
9 months using the app
April 22, 2018

Excellent support! The team are very responsive and customised our cart for us.

Vodrich
United Arab Emirates
9 months using the app
September 3, 2017

This app is all i was looking for ! Straightforward and easy to use, this application will help skyrocket your sales.
Plus, the customer support was amazing. They fixed an issue in 12 hours by editing directly the code of my website.
Well done guys.

oxy-shop.com

Oxy Shop X
France
9 months using the app
June 6, 2019

AMAZING support. I had a formatting complication with our cart page working with the adjusted bundled pricing via mobile and they were eager to help. It's a huge perk to have developers who care about the implementation. I highly recommend!

SIMPLYWORKOUT
United States
9 months using the app
October 11, 2017

I've used a lot of apps for myself and for client's websites.
Special Offers is one that I have installed on almost all websites.

The promotions you can do with this app bring back a lot of sales.
And they usually take about 3-5 minutes to activate.

A few clicks and one entire collection can offer bundle deals.

Three more clicks and you are giving away 15% on a specific product variant.

There are a lot of options but all focused on easy promotions.

Installation is usually quite easy too (unlike some other promo apps out there).
We did come up with one hiccup on a new theme that came out and one email to the support team and 12hs later it was all setup and working properly.

Highly recommended for the price!

Drca
Canada
9 months using the app
June 29, 2017

This app has been great for us! Our average spend has gone up and our customers are giving us great feedback. We had our best month yet! The support is super fast and very friendly.

Kippins
Australia
9 months using the app
February 21, 2020

I love this app. Easy and comprehensive discounts for any type of product or promotion you want to run. Set up the offers was a snap and as soon as we installed it we saw those volume orders and upsells come in immediately. I recommend it.

Joiall
United States
9 months using the app
June 23, 2020

This app is truly a cornerstone of the two online stores I have. I've been using it on the first store for a number of years now, before it was a Pixel Union product, and recently added it to my second store. I can confidently say that it's on my top 3 favorite apps list. Not only do I use it to run complex sale campaigns with bundle and upsell offers, but I also use it to manage wholesale orders with tiered pricing only available to tagged customers. The way it integrates with the store's style is very nicely done. It's been relatively easy to customize where widgets and notifications are shown, even for someone with little coding background. When I've need help, the folks at Pixel Union always respond promptly and thoroughly. They helped me sort through app conflict issues a number of times, even when their app isn't the one causing the problems. Both the app and the people at Pixel Union have earned this 5-star rating.

Endless Blading Co.
United States
9 months using the app