Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

April 8, 2017

Excellente application! Exactement ce que je cherchais.

Pictom Senc
Canada
9 months using the app
February 23, 2017

This app combines robust offer creation with correctly timed promotional pop-up banners needed to boost sales. The app does not require any code updates to work correctly and the Supple Team has fantastic support that responds practically as fast as you can ask questions. This app is worth every penny.

Upscaleaudio
United States
9 months using the app
August 17, 2017

Great app. We've used USO on several of our brands and have found this to be the most versatile offers-based application. Very helpful and responsive customer support. First app we came across that does not require duplicating products as well.

Purelyinspired
United States
9 months using the app
October 10, 2020

This app allows me to increase my average basket by 30%. Great app, easy to use. Fast and efficient customer service. thank you

Fauna
France
9 months using the app
February 17, 2021

I used this app to help me offer automatic tiered discounts (buy 1 item get X% off, buy 2 get Y% off, buy 3 get Z% off, etc). It's simple and easy to use. Patrick from the app was also super helpful in answering any questions I had and in making minor code adjustments. Highly recommend!

Pairess
United States
9 months using the app
November 10, 2022

Great app. Awesome and simple functionality. Had an issue with cart drawer functionality which the Orbit team was able to fix for me. Only works on certain theme cart drawers.

TheoryWear
United States
9 months using the app
Orbit replied November 10, 2022

Thanks so much for the review! - Emily, Head of Support

November 13, 2019

Good app that helps with cross sales for sure. Helpful support, quick and accurate response to my queries too - would recommend.

SETT Surf
United Kingdom
9 months using the app
October 24, 2017

This app is so GOOD!! Once I started putting the offers together I couldn't believe how straight forward it was - exactly what I had been looking for and a lot less complicated than another app I had tried that had promised but not delivered. Tech support have been very quick to respond and assisted with placement and colour matching in my theme.

www.cisforcat.com.au

C Is For Cat
Australia
9 months using the app
May 3, 2021

Excelente para administrar los descuentos de cada producto. Atención y asesoría rápida y eficiente. Muy recomendada

9 lunas
United States
9 months using the app
October 10, 2018

The best app and customer support ever, I had many problems with my theme, but they fixed all of them, thanks :D

Merafy
Morocco
9 months using the app