Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

February 18, 2018

The program is good, but the biggest issue we have is that none of the promos apply to a recovered cart. Apparently Shopify does not allow access to recovered carts and USO can't manipulate them.

Windham Weaponry
United States
About 1 year using the app
June 28, 2017

Really good customer service and great functional app! Sometimes, overlapping special offers don't really work quite as well but overall, I give this app a thumbs up!

Go Go Beauty
Canada
12 months using the app
April 20, 2018

This app works well for us. If you're a big analytics nut, be sure to set up with their recommended companion apps so that Google tracking and Analytics within Shopify report promo sales properly. Otherwise, the draft order flow will skew your data pretty drastically. All-in-all a great stop gap on our way to Shopify Plus.

Boodywearus
United States
11 months using the app
May 4, 2017

I'm holding off on the 5th star because I don't yet know what lies ahead, just having installed the app.
Last year around this time I tried a BOGO app that required not one, but two apps to be installed. I messed around with it for a whole weekend - maybe 10 hours - and it turned out to be incompatible with my theme. I rewrote the liquids and banged my head against the wall, using customer service repeatedly. Finally, they refunded my $, something that they "don't do." They were very helpful, but I can't get those lost hours back. Special Offers was a simple one click to install and then a few parameter settings and I was done. Hallelujah!

Bodhi Vida
United States
7 months using the app
February 1, 2019

We had problems with the installation and in 24 Hs everything was solved. Very good attention and predisposition for the solution of the problem.

Universo Garden Angels
Argentina
7 months using the app
September 12, 2022

Pretty good app with a lot of different types of sales you can run through it. Live chat support is always quick to respond and help.

Petland Canada
Canada
6 months using the app
Orbit replied September 12, 2022

Thank you for this review, I'm so glad to hear our chat support was helpful for you! - Emily, Head of Support

Edited May 10, 2021

We've been able to run successful promotions and customize them to our branding with Ultimate Special Offers. So far, we've used the platform for gift with purchase, but are looking to test out other capabilities soon. When we ran into technical glitches, their customer service was very responsive and helpful. Would recommend!

Apoterra Skincare
United States
6 months using the app
February 7, 2017

Working really well and has more promotional options than any of the other apps I've found out there. We needed to have buy 1 get 1 for $5 rather than for % off functionality along with many other types of promotions. This worked really well. One drawback is that the discounts are all calculated at the checkout level so you need to work on collection and pdp messaging to ensure customers realise the discounts.

Mandee Online
United States
5 months using the app
August 9, 2021

I only used the free trial version but this app was exactly what we needed. After trying many apps, this was the only one that would do the 3 for a set price offer that we were trying to run on our site. There were no glitches or issues and the discount was applied as required.

Hanky Panky UK
United Kingdom
5 months using the app
Orbit replied August 9, 2021

Thank you so much for your kind words! Glad to hear you had a good experience :) - Emily, Support Lead

February 24, 2017

a little difficult to figure out, but it's doing the job.

Coco Bee Nut
United States
4 months using the app