Reviews (665)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

September 6, 2017

An invaluable tool - does what it says with many options to customize for your store. Support is quick (within a day, as advertised), efficient and, most importantly, helpful!

Yawkeywaystore
United States
About 7 years using the app
June 26, 2020

This is a great app - I find the notifications to users about the offers work particularly well, which is something not offered by Shopify Automatic Discounts. Support were really helpful too and answered my queries very quickly.

Bshirt
United Kingdom
About 7 years using the app
February 14, 2017

Great app, very easy to setup. Needed some support for our cart page, and the team at suppleapps helped out straight way.

Amaroc
United Kingdom
Almost 7 years using the app
August 28, 2020

We have been using this app for a very long time and have been trying others before and checked out others after, but this app "Ultimate Special Offer" is really just the best looking and what it offer (All we need and more) and that it works on both our site Uswithpets.com and in our store on the POS - really makes it easy to have the same app for both, when making offers etc. Also we have been really happy for the support, they help and they listen to what we say and try to add it if it can be done and make sense for the app and not just us ;-)

So will recommend this app any time and do it often on forums facebook etc.

Thanks
Jacob N. Masters | Vetboxen.dk and Uswithpets.com

Vetboxen.dk
Denmark
Almost 7 years using the app
October 11, 2023

Great app. Easy to use. Have been using it successfully for several years now.

InnerTalk-Store
United States
Over 6 years using the app
Orbit replied October 13, 2023

Thank you!! - Emily, Head of Support

Edited January 5, 2022

I love how easy to use this app is! I tried another discount app and it was way more complicated. I'm not a techie girl so any app that works easily and gets the job done is a dream! I've seen a big increase in conversions since adding USO to my website. Also, the support team is awesome and gets back to you right away! Chikahisa Studio

Chikahisastudio
United States
Over 6 years using the app
December 6, 2022

If I have any questions on the app for campaigns running, Alex is always responding within 1-2 minutes. Great team to work with and recommend the app as it offers many options.

Jim Shore
United States
Over 6 years using the app
Orbit replied December 8, 2022

Thanks so much for your review, I really appreciate it!! - Emily, Head of Support

August 25, 2017

Absolutely fantastic customer service and product. We had a bug from a previous app on our website and Ultimate Special Offers went in and fixed everything for us free of charge. I personally don't think you will find a better product on shopify. A+ so far.

Diamand Marketing
United States
About 6 years using the app
Edited November 23, 2021

From all the apps I've used for promotions this has been BY FAR the most user-friendly and effective. Kay from customer service helped us in no time to have it all set for our site. Highly recommend you try this app for your store!.

Octavia
Mexico
About 6 years using the app
Orbit replied November 24, 2021

I'm so happy to hear this, and will definitely pass this feedback on to Kay! Glad we could help :) - Emily, Support Lead

November 9, 2023

We love how they go above and beyond to ensure things work well for us!

Sassy Jones
United States
Almost 6 years using the app
Orbit replied November 14, 2023

This means a lot, thanks for sharing! - Emily, Head of Support