Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

May 12, 2023

Kay is exceptional, prompt response and extremely helpful. She even record the video to show me how the technical issue has been fixed. Impressive service.

Pair Pair Full
Hong Kong SAR
About 3 years using the app
Orbit replied May 12, 2023

Thank you for this review!! - Emily, Head of Support

May 26, 2023

Hi Kay,
Thank you for your quick response. It was very helpful. This team is always quick to respond to anything that comes up. I highly recommend this app.

JFC Online Melbourne
Australia
Over 1 year using the app
Orbit replied May 26, 2023

Thanks for leaving this review! - Emily, Head of Support

August 10, 2023

Versatility for a low price! Compared to other apps, USO offers many options for driving CRO. Alex is super helpful and helped us optimize our usage.

A great option!

RUSK
United States
About 1 month using the app
Orbit replied August 15, 2023

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

September 5, 2023

Goeie app, werkt goed.
Ze reageren ook vlot op eventuele vragen of problemen

top

Great app...
Works fine and the support is quick

Broeken Binkie
Netherlands
Almost 2 years using the app
Orbit replied September 15, 2023

Thanks so much for sharing!! - Emily, Head of Support

Edited August 16, 2023

Excellent support from Alex! Very quick and efficient in helping me fix an issue on my website. Had a wee issue when i was updating my website for a sale but Alex helped me solve the issue very efficiently!

Nice and Nailed
New Zealand
21 days using the app
Orbit replied August 3, 2023

I'm so happy to hear this, thank you for sharing! - Emily, Head of Support

Edited June 20, 2023

This is a nice app. The only one I have found that lets me create Buy X Get Y by letting customers choose from a range of products with variables. Also has many other great functions.
Excellent, quick, very patient customer service. Thank you so much, Kay, for all your help.

thelingerieshopny
United States
5 days using the app
Orbit replied June 21, 2023

Thank you so much for leaving this review! - Emily, Head of Support

June 2, 2023

Great app! Very quick responses and prompt solutions.

Would definitely recommend this app for additional offers

Paul Penders
India
About 1 month using the app
Orbit replied June 5, 2023

Thanks so much for this review! We appreciate it :) - Emily, Head of Support

September 1, 2023

Needed some help getting my apps up and running together and the customer assistance by Alex was next-level! Happy I chose Orbit apps for my website!

1up Racing Official Store
United States
3 days using the app
Orbit replied September 5, 2023

I'm glad to hear you've had such a positive experience! Will be sharing this feedback with Alex as well :) - Emily, Head of Support

May 10, 2023

Amazing customer service and support from the team at Orbit, once again. (Thanks Kay!). Still in the setup process, but very happy with everything so far.

Au Naturale Cosmetics
United States
1 day using the app
Orbit replied May 10, 2023

So glad to hear you've been having a great experience, thanks for sharing! - Emily, Head of Support

June 19, 2023

¡Estoy encantado de compartir mi experiencia con esta increíble aplicación y su equipo de soporte! Desde el primer contacto, me han sorprendido gratamente con su eficiencia y atención personalizada.

Waterloon®
Spain
20 days using the app
Orbit replied June 21, 2023

¡Gracias! - Emily, Head of Support