Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

June 16, 2021

It is a very useful app!It helped me increase my sales a lot. And the technical support staff are very patient,Dealing with problems quickly!

ORIENT CODE
Hong Kong SAR
2 months using the app
September 30, 2021

Great App and wonderful support team. Had an issue while I was trying to create an offer, approached the support team, and got it resolved. Would definitely recommend it.
Good Luck

KheenKhaab®-Designer Studio
India
2 months using the app
Orbit replied September 30, 2021

Thanks for the review! Glad we could help :) - Emily, Support Lead

Edited July 18, 2019

Some elements/colors require help from the support team if you don't have coding skills. Nonetheless, This app converts well. Declan from the support team made the adjustments we requested and we secured an upsell 15 mins after. Thanks, Declan!

Passion Buys
Malaysia
2 months using the app
December 27, 2021

Great app, great customer service! They reach out to you very fast, responsive and helpful. Thank you.

Shop U&J
United States
2 months using the app
Orbit replied January 4, 2022

So glad to hear this :) We're happy to help! - Emily, Support Lead

December 4, 2017

Had some troubles with other apps that had technical issues (i.e. deal I set was different from the deal displayed on my store).

Have found this app very helpful! Great functionality and deal options. Would recommend

Wooden Creation Crafts
Canada
2 months using the app
April 23, 2019

Application vraiment top! :)
Service clients compétant et dévouant ! :)
Je recommande cette application ! :)

PHOERA
Belgium
About 2 months using the app
August 12, 2021

Gran soporte y aplicación, me ayudó a resolver el problema de la oferta en el carrito de mi tienda, los recomiendo ..

Ortoped & Co Santiago
Chile
About 2 months using the app
Orbit replied August 12, 2021

¡Gracias por sus amables palabras! - Emily, Support Lead

July 16, 2020

I was trying to set up a multiple stage upsell, but ran into several issues.
James emailed me back the next day with full intention to solve my issues.
I went with his idea, because I didn't understand their system enough.
As a drop shipper, I recommend this if you are looking to bump up those #s.

The Astral Affirmations Mask
United States
About 2 months using the app
January 30, 2017

Great app and one of, if not the only, "buy x, get y" apps that doesn't interfere with 3rd party inventory apps. Their team went above and beyond helping me install, and even debugged some lines of code that weren't working on my site. Would definitely recommend this app, ESPECIALLY if you have inventory apps that you don't want messed up.

Goa Trend
United States
About 2 months using the app
February 8, 2022

Highly recommend, fully 24/7 technical support ! I was facing some problems of setting up, the support team figure out for me immediately.

Ollie™ Lash
China
About 2 months using the app
Orbit replied February 8, 2022

Thanks so much for the review! - Emily, Support Lead