Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

November 29, 2022

This app does a great job, it's very easy to set up and the support is very reactive. They even did some custom jobs for our shop to make it work with our lazyload app. Recommend!

Folkster
Ireland
About 1 month using the app
Orbit replied November 29, 2022

I'm really glad to hear this! - Emily, Head of Support

November 4, 2020

Love the app. Emailed them regarding a small setting that we need on our end and they were happy to help.

Comfort Republic Global
Singapore
About 1 month using the app
November 11, 2021

Great customer service. I had issues with something I could not fix myself and the team helped me as soon as they could.

Nummer Schilder Store
Netherlands
About 1 month using the app
Orbit replied November 11, 2021

Thanks so much for the review! This means a lot :) - Emily, Support Lead

June 2, 2023

Great app! Very quick responses and prompt solutions.

Would definitely recommend this app for additional offers

Paul Penders
India
About 1 month using the app
Orbit replied June 5, 2023

Thanks so much for this review! We appreciate it :) - Emily, Head of Support

May 3, 2017

I had my web designer install the app and I just set up my first offer. It was very easy to do and I'm looking forward to seeing how it works with my customers!

Dktdesigns
United States
About 1 month using the app
April 28, 2017

Really happy! Great support and it's working well :)

It Really Works Vitamins
United Kingdom
About 1 month using the app
March 5, 2020

I use their app and my trial period has finished but they have extended it by 2 weeks and have helped me. They have amazing app and their customer support is very nice and polite too! I recommend them 100 % and wish them good luck and future successes. :)

The Touch Led Light
Bulgaria
About 1 month using the app
October 18, 2022

Oh man, where do I begin? This app is truly just, something else. It really helps and boosts conversions with all the nice features it has! When I first installed it, I needed some help on what would be the best set up for me and both Alex and Emily were just outstanding. They helped me to the tea and I was just amazed with how kindly they helped me throughout each of my questions. If you guys are reading this, thank you so much! I can't recommend this app enough :)

tiktokedftw
United States
About 1 month using the app
Orbit replied October 18, 2022

Thank you so much for this kind review, Jose!! I really appreciate you taking the time to say such nice things about my team. :) - Emily, Head of Support

Edited October 31, 2017

I have tried all the gifts app, they are for the most glitchy and or do not do what I want. This app is so far perfect. I had a few snags in the beginning but the staff was able to quickly fix my issue and teach me the proper way to use the app. Not to mention they were able to work with me over night and also during business hours which was amazing. Thank you!

Dermavenue
United States
About 1 month using the app
Edited February 28, 2017

I recently switched from Buy 1 Get 1 app to this new one. This app is extremely powerful and very well coded. The support provided by Marius and his team are top notch as usual. Keep up the great work!

Vanika Jewelry
Canada
About 1 month using the app