Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to run various promotions, including BOGO and quantity breaks, and its seamless integration with Shopify themes. Its intuitive interface is praised for boosting conversions. The customer support team is highly commended for their exceptional service, particularly in resolving compatibility issues with third-party checkouts and other apps. The app's pricing is deemed reasonable for its features, and the developers are responsive to feedback, often implementing new features based on merchant requests.

February 25, 2018

Best app on shopify ,period.

Simplynba
Finland
3 months using the app
April 20, 2022

With the many options, getting started seemed a little overwhelming. Got the app to do what I wanted it to do quite quickly though. Great to use for sales periods and to have some more customizable sales. Great support too, quick response, and helped me greatly. Would very much recommend this app!

ANIMØ OPTICS
Netherlands
3 months using the app
Orbit replied April 20, 2022

Happy to hear we got you all set up! Thanks for leaving a review! - Emily, Support Lead

January 14, 2022

Muy bersatil y buen soporte al cliente, aunque no puedes tener ofertas con precio fijo si usas multi divisa

Vershar
United States
2 months using the app
Orbit replied January 17, 2022

¡Gracias por la reseña! - Emily, Support Lead

April 19, 2017

Really happy with the app, shame we cannot get tracking information from where customers came as Shopify doesn't permit that. :(

Tactivo
United Kingdom
About 2 months using the app
September 22, 2020

I asked for help to configure some translations of the popup and Paige helped a lot, thank you! The rate is 4 stars instead of 5 because the popup has a little lag and it lasts a few seconds to appear. The customer care was great, 5 stars for them!

HygienicBand
Spain
About 1 month using the app
June 19, 2020

I'm testing the app, but I can tell you that the support is very great! they help me to resolve a problem in a few minutes

SISOS
Italy
About 1 month using the app
April 19, 2019

Como puedo editar el texto situado en la pagina de carrito ??? por el momento todo bien menos eso, aun estoy en el periodo de prueba

El Sitio La Tienda
Spain
29 days using the app
November 25, 2020

It's useful apps, we been using this for a couple of my site I built and it's not too expensive compare with other apps around.

Dermalogica Singapore
Singapore
27 days using the app
Edited June 28, 2018

Updated to 4 stars after working with Emily from Supple. She has been extremely helpful and understanding of the issues that we have had. We were able to fix our store to use Paypal with the app (note that the PayPal button will need to be removed from the cart screen, but PayPal will still work as a payment option at checkout. We are having another sale this weekend and intend to use the app again. If things run smoothly, I will upgrade our review to 5 stars.

I am pretty disappointed with this app. The options for discounts are amazing, but in order for the app to work properly you have to remove PayPal Express checkout from your store (per Declan in customer support). This is not something that we can live with and it is not something that we were informed about prior to installing the app. Also, customer service is very slow. Many apps that we use have staff on hand at night and on the weekend to help with issues. Our discounts were not working for a Sunday only sale and it took 48 hours (plus 3 emails) to get any response at all. I am so disappointed because I thought this app was the solution we needed - but it was only a waste of time and an embarrassment to us for many customers that could not get our discount to work.

Curved And Dangerous
United States
22 days using the app
February 25, 2018

I like the app but the layout is not professional and $20 is way too much, Other apps that have much better services and convert more charge way less

Cute Planet
United States
19 days using the app