Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

September 1, 2023

Needed some help getting my apps up and running together and the customer assistance by Alex was next-level! Happy I chose Orbit apps for my website!

1up Racing Official Store
United States
3 days using the app
Orbit replied September 5, 2023

I'm glad to hear you've had such a positive experience! Will be sharing this feedback with Alex as well :) - Emily, Head of Support

June 15, 2017

I'd give it more stars if I could. Until recently, I had several Bold Apps installed on our websites to manage tasks that Ultimate Special Offers does with 1. In addition, there is no additional code to add to your liquid files that Bold requires. Ultimate Special Offers has increased our sales, is extremely easy to use, and support is beyond excellent. I plan to install this app on all 12 of our Shopify websites.

Prohormonewh
United States
3 days using the app
December 2, 2017

We used the USO app for a single sale (Buy 3, Pay 2) and the app worked perfectly! Easy to use and if you are familiar with little coding, it's also easy to edit the style and translation of the app.
We were on free trail so we don't use the app anymore, but if we ever do another sale option but just discounts, we will definitely come backt to USO again! I really enjoyed working with the app, because it just did what we wanted it do do - and it has many more options!

New Hand
Germany
3 days using the app
Edited August 26, 2020

Conflicts with topic code, resulting in invalid functionality

Technical support staff quickly helped me solve the problem.

Very useful app

ifashionfull
Hong Kong SAR
3 days using the app
Edited May 5, 2019

HELLO, DOWNLOAD THIS APP IN MY STORE BUT I'M NOT GOING TO USE, I HOPE YOU DO NOT CHARGE ME THANKS...

Shop Glad
United States
2 days using the app
May 10, 2023

Amazing customer service and support from the team at Orbit, once again. (Thanks Kay!). Still in the setup process, but very happy with everything so far.

Au Naturale Cosmetics
United States
1 day using the app
Orbit replied May 10, 2023

So glad to hear you've been having a great experience, thanks for sharing! - Emily, Head of Support

November 23, 2019

FANTASTIC app! This app does the work of many other apps combined without the restrictions of the other apps I was using! PLUS the support has been INCREDIBLE with awesome help! WE LOVE THIS APP! Download it, you won't regret it!

Silver Fox Vinyl
Canada
About 15 hours using the app
May 5, 2020

Perfect ! And the developpers team are very helpful ! thanks a lot for your help! This app is very easy to use and a sales booster

Le chef français
France
About 4 hours using the app
August 24, 2022

Been using this for two sites now. BEST discount app on the platform. First time using support tonight for a patched cart code update to allow discounts to show in cart. Helped in under 2 hours. Amazing team and app.

Nostalgix TCG Merch Arena
United States
About 3 hours using the app
Orbit replied August 25, 2022

Wow this is so great to hear, thank you for sharing!! - Emily, Head of Support

November 24, 2017

Support was awesome for the minor theme issue I had. This makes life so much easier and I wish I had found this 5 months ago before dealing with the constant hassles of the Bold QB app.

Super easy and quick to use.

The Purple Puddle Prod
Canada