Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

February 23, 2017

Loving this app! Very easy to install - no code changes needed, just click and you're good to go. Discounts are easy to understand, and support has been great for any questions I did have along the way. This app will definitely simplify things for us, and save a little bit of money, as it will not only give us greater flexibility with discounts, but will replace our upsell and wholesale app as well. I definitely recommend giving it a try!

Drops Of Joy Jewelry
United States
Almost 5 years using the app
March 29, 2020

I have tried many apps. This is the one that works better.
There is some functionalities I would appreciate it has, like compatibility with drawer cart. But everything it promises works perfect

The Qualis
Chile
Almost 5 years using the app
Edited October 8, 2019

These guys have been absolutely AMAZING and have helped me SUPER quick with every request I have had. For the past 2 years, the app has come a long way and keeps getting better. Thank you so much!

Something Borrowed Ny
United States
Almost 5 years using the app
December 15, 2023

Great app and great tech support!

Nutrascriptives
United States
Over 4 years using the app
Orbit replied December 18, 2023

Thank you!! - Emily, Head of Support

June 20, 2022

This app works really well with what we need for our shop! We ran into some problems and reached out to customer service and they helped us greatly!

All Pima Apparel
United States
Over 4 years using the app
Orbit replied June 20, 2022

Aw I'm glad to hear it worked out!! Thanks for sharing :) - Emily, Support Lead

March 14, 2017

Outstanding app and outstanding support. Extremely flexible.

It is lacking a couple minor features. I wish it had the ability to add an exclusion collection (all items in collection X are on sale, excluding those also in collection Y), and I wish it had a way to do free shipping as the offer. But both of these requests are things I can work around, so not big enough to take off a star for. For the most part, though it lets you set up most discount offers you can think of.

Mtw3d
United States
Over 4 years using the app
November 20, 2023

This is an awesome app! I've been using it for years to run my specials. I needed help today and their customer service is great. Don't hesitate to get this app!!!

Southern Natural LLC
United States
Over 4 years using the app
Orbit replied November 21, 2023

Thank you for the kind words!! - Emily

March 2, 2021

When first installed and you try to use some offers, there may be some bugs depending on your theme. However, the Pixel Union team was able to respond and address my inquiries within 24 hours. Thanks!

American Fighter
United States
Over 4 years using the app
Edited June 11, 2021

Great response from the team relating to checkout issues
Went above and beyond trying to fix an issue that in fact was to do with another app

Diesel2
Ireland
Over 4 years using the app
June 3, 2021

As an ecommerce business we often use this app to run special offers and deals for our customers. This app allows us to run various deals that's suited to our business needs.

Boody South Africa
South Africa
Over 4 years using the app