Reviews (671)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through its variety of promotional tools such as BOGO and discounts. It features a user-friendly interface and easy Shopify integration, allowing quick promotion setups. The responsive customer support is praised for its effectiveness and personalized assistance. Merchants appreciate the comprehensive customization options and reliable performance, making it a valuable tool for enhancing marketing strategies.

July 18, 2017

Excellent app - we upgraded from their previous Buy X Get 1 app and are thrilled. Love that we can add links in our customer emails for exclusive VIP offers for our customers. Customer service is quick and efficient, no matter what timezone you're in. Keep up the great work!

The Salty Fox
Australia
Over 4 years using the app
September 6, 2017

OMG! This is the best special offers app on Shopify. I know because I tried them all... These guys are amazing. The app is so intuitive, so easy to understand and does exactly what it supposed to and EVEN MORE: They actually added a feature I desperately needed for my shop, they immediately understood what I need and within a few days TA DA it was already active in the app. I am so grateful for ...

Easyinktattoo
United States
Over 4 years using the app
June 22, 2022

The effort, explanation and understanding have been receiving from James were beyond and above all our expectations.
I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.

Onekid
United States
About 4 years using the app
Orbit replied June 22, 2022

I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead

May 2, 2023

A-mazing, I was stunned with a smashing response from these guys. I asked if it was possible to modify my pop ups and text, and rather than send me to some help page, they actually offered to do it for me right away.
As a result I have a better performing offers and pop ups, my team and customers are much happier with the whole set up.
Fabulous, they are probably stuck with this customer for life ...

Chia Charge
United Kingdom
About 4 years using the app
Orbit replied May 2, 2023

Thank you so much for this glowing review! Wow! I appreciate your support :) - Emily, Head of Support

August 19, 2022

Incredible customer support! I had a question and they immediately got back to me with a solution. Much appreciated and will be using the app daily!

Satya Online
United States
About 4 years using the app
Orbit replied August 19, 2022

I'm so happy to hear this! I appreciate you taking the time to share the kind words about my team! - Emily, Head of Support

June 20, 2017

Just what I was after - a one stop shop for promotions! So flexible and easy to use. Very quick and helpful customer support too.

Lucyloveheart
United Kingdom
About 4 years using the app
November 23, 2021

very happy. great app. like the new changes/features that have been added over the years like different USO sale/discount types.

Brooklynn's
United States
About 4 years using the app
Orbit replied November 24, 2021

Thanks so much for your review! - Emily, Support Lead

October 21, 2020

I wanted an easy app that would allow me to offer customers a free gift with purchase. Ultimate Special Offers was my choice. They have great customer service for installation support. Thank you.

TANI USA
United States
About 4 years using the app
Edited December 1, 2021

We've been using this Ultimate Special Offers for some years now and have not encountered any problems yet. It is perfect for providing special offers to your customers and truly helps deliver more revenue for your store.
Moreover, their support team is great and very responsive! Highly recommend. Special thanks to Rob (Pixel Union)

Articture
United States
About 4 years using the app
Orbit replied December 1, 2021

So happy to hear your positive experience! Thanks for sharing! - Emily, Support Lead

February 25, 2021

I've been really impressed with how versatile this app has been. There are many supported promo types. When we ran into a problem, their support was very helpful and jumped on the issue quickly.

Two Roads Hat Co
United States
About 4 years using the app