Reviews (408)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through various promotional strategies like BOGO and quantity discounts. They value its easy setup, versatility in handling offers, and features like promotion scheduling and customization. The app's performance is reliable, and customer support is noted for being exceptionally responsive, offering quick issue resolution and customization assistance, enhancing both sales and customer satisfaction.

August 19, 2020

This app has been an important part of our website from very early on. There have been some limitations lately because of Shopify but the team was able to help me work around some features. Thanks to Paige and the team for being responsive!

Art Nebula
Philippines
Over 2 years using the app
March 18, 2022

very good app for discounting. I was having issue, and the developer resolved it quickly. Great experience!

Thirty48
United States
Over 2 years using the app
Orbit replied March 21, 2022

I'm glad to hear you had such a positive experience! Thanks for sharing :) - Emily, Support Lead

April 22, 2024

Best App ever..! and I got quick help always with any issues! :) Highly Recommended!

ohora usa
United States
Over 2 years using the app
Orbit replied April 24, 2024

Thank you!! - Emily, Head of Support

November 28, 2019

Had a bit of an issue with the app, contacted them and Patrick was straight on it and fixed it in a flash! Thank you Patrick for your quick help and fix :-)

Sexyland
Australia
Over 2 years using the app
June 24, 2023

Fantastic App for providing customers with unique opportunities to save money. Volume-based special offers play an integral role in my store's customer experience, and we couldn't provide that without USO.

My customer support experience has been nothing short of stellar. Kay was able to resolve any presented issues in no time at all.

Shopportuguese.com
United States
Over 2 years using the app
Orbit replied June 28, 2023

Thank you for leaving this review!! - Emily, Head of Support

Edited February 7, 2025

Love this app. It helps me make more sales and the customer service is great! Thanks so much!!

Clothes & Roads
Canada
Over 2 years using the app
May 16, 2020

Using this application for more than a year. Runs smoothy as per requirement during sales traffic. Super easy to install and setup offers.

SUGAR Cosmetics
India
Over 2 years using the app
Edited April 5, 2021

This app is fantastic! Multiple options to promote product and fast, professional and courteous tech support! Love it!
04/05/21
I like to add an additional comment to once again give a 5-STARS feedback for the BOGO feature and for the prompt tech support upon my asking of multiple questions...
Thank you!

Artistica.com
United States
Over 2 years using the app
November 8, 2019

Not only does the app work as intended but Rob and the team at Pixel Union went way above and beyond to resolve an issue that my shop had with a conflicting apps code. I would highly recommend this app for your store for both excellent functionality and excellent customer service. Thank you team for all your hard work and dedication!!

Ultimate Tattoo Supply
United States
Over 2 years using the app
October 3, 2023

Honestly a really good app overall! Alex at Orbit has gone above and beyond when we have (admittedly silly) questions!

Service is impeccable and the app is very easy and intuitive to use :)

Supergood.
United Kingdom
Over 2 years using the app
Orbit replied October 6, 2023

There are no silly questions :) Thanks so much for this review!! - Emily, Head of Support