Overall rating
4.1
Counts per rating level
  • 69% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
December 20, 2020

This app could be helpful in certain environments, but not if you use print on demand or other vendors where orders are triggered automatically when a customer places them. A new order is created for each split order thus triplicating orders with other vendors.

LPBoutique
United States
25 days using the app
SpurIT UAB replied December 21, 2020

Thanks for your reedback and sorry that you've faced inconvenience :(
Please feel free to contact us 24/7 in case of any difficulties with our apps in future, we are always here to assist.

August 14, 2020

Three stars because support was very responsive but app function doesn't suit my business needs. Also the tools don't work with every theme making implementation difficult and support necessary.

I used this app because a shopper requested the option to split a payment. I was excited to learn splitting payments was possible and that an app existed to do so.

However after working with the app for a day I realized a few issues: 1. it inflates sales. The app creates the order multiple times, one for each partial payment and then a final order once all the payments are submitted. Shopify analytics doesn't know the partial orders are not sales thus resulting in duplicate sales.

2. It marks each partial order as paid instead of marking a single order as partially paid and only uses a note to identify between the order statuses. This is an issue for our store because we have a large inventory and our order processor routes orders based on order status. Marking each partial order as paid puts my store at risk of shipping orders multiple times.

3. The support team was unable to restore the code on the cart page after I removed the split payment button and told me I needed to contact the developer for my theme to fix a problem that did not exist until they made changes to my theme.

If it weren't for the issues stated in 1 and 2 I would happily use this theme. It's unfortunate that it doesn't align with our business reporting or processes.

REVIVIFY
United States
About 23 hours using the app
SpurIT UAB replied August 17, 2020

Thanks for your feedback and sorry that you've faced such inconvenience. We tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon! :)

October 15, 2021

Buena, es una aplicación que realmente merece la pena. Estamos aun viendo como funciona con los clientes, unicamente le faltaria que se hicieran cargo de los cobros como un banco y no asumir los riesgos el vendedor.

yenkis.com
Spain
About 18 hours using the app
SpurIT UAB replied October 18, 2021

Gracias por tus comentarios. Le hemos enviado un mensaje de correo electrónico al respecto.