SplitOrder , 19 reviews

Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 24, 2023

SplitOrder app is exactly what we needed. It's a pretty simple app with easy settings. We started doing splits manually at first to get familiar with the app and address any questions before we set everything to be automated. They were very responsive to our emails and we worked through any issues. We are now using the automated feature and it's been smooth sailing.

United States
12 months using the app
November 21, 2023

We have a subscription service which customers purchase multiple boxes in one order that need to be split. Since Shopify doesn't have the option to split items in an order, we came across this app and it has been a huge help. Customer support is great as they helped to set up a service that would work for our business. Thanks!

SugarMuses® MidnightMuses™
United States
About 1 month using the app
October 25, 2023

SplitOrder does everything it claims to do -- splits orders based on any criteria you provide. Being able to split directly within ShipStation is a huge bonus. This has been a major time-saver for us. The support is incredible as well. Buy with confidence.

Shibumi Shade
United States
3 months using the app
October 6, 2023

Hi team!

please reach out to us nithis@sweetkaramcoffee.in. We are facing an issue in split the order using tags. It is not working as expected. Please help us!

Sweet Karam Coffee
3 months using the app
Mercantile Apps replied October 8, 2023

Hi Sweet Karam, I'm sorry, when you emailed us about this, you then said "please ignore the above email. It is working now"

Anyway, if you could email us with some specifics, we would be more then happy to help!

October 25, 2023

SplitOrder truly helps us when we were in a bind and out of options. The app was super easy to use, and it helped solve our problem. Their Customer Service team is so helpful and patient.

Le Prunier®
United States
14 days using the app
July 5, 2023

We have done a lot of back & forth with the app Dev to perfectly fit our needs. Now it works like a charm and is part of our daily business routine. Thanks a lot!

6 months using the app
July 10, 2023

The app is not too over complicated and is very easy to use. But, just like everything that is under development for improvements there were a few bumps we faced on the way which were address promptly.

Mars Wrigley US - Sample Store
United States
About 1 month using the app
June 15, 2023

So far this has been exactly what we needed. We have a subscription box and ecomm shop, and people often order a mixed cart of these things. Our subscription ship in one big batch per month, and the only way to split mixed orders was manual. This is totally worth the price :)

Smartass & Sass
United States
16 days using the app
February 21, 2023

This app is exactly what we needed and simple enough that it doesn't overcomplicate things. We needed to split orders from pre-sale products so that we could fulfil pre-orders at a later date. After following the setup instructions myself, I tested it and it did exactly what we wanted with a few little extra handy features that i didn't realise I would want, but which made the whole app even better.
Highly recommend!

About 2 months using the app
December 20, 2022

The creators of SplitOrder are brilliant geniuses! They made it possible to streamline our business processes from manual to automated.

We sell subscription and one-time boxes. These products often ship on different dates. One time boxes ship right away. Subscription products ship on a specific day each month. Orders with subscription and one time products need to be split into separate orders so they can be fulfilled at the right time. When I tested SplitOrder, it didn't originally split orders for our use case, so THEY BUILT THE FUNCTIONALITY! I was floored by the service they provided. Top notch! SplitOrder now works perfectly. Thank you, Jesse and team, for everything!

Bake Eat Love
United States
3 months using the app