Reviews (35)

Overall rating
4
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
November 17, 2022

Our store had several integrations that were going to be impacted by the deprecation of the Shopify fulfillment API. The SplitOrder app was almost the perfect solution to our problems. After contacting Mercantile Solutions, they were able to enhance the existing SplitOrder app to meet our requirements. Saving us a lot of time and money. Thanks for your help Mercantile Solutions!

Purina Animal Nutrition
United States
3 months using the app
October 6, 2023

Hi team!

please reach out to us nithis@sweetkaramcoffee.in. We are facing an issue in split the order using tags. It is not working as expected. Please help us!

Sweet Karam Coffee
India
3 months using the app
Mercantile Apps replied October 8, 2023

Hi Sweet Karam, I'm sorry, when you emailed us about this, you then said "please ignore the above email. It is working now"

Anyway, if you could email us with some specifics, we would be more then happy to help!

December 20, 2022

The creators of SplitOrder are brilliant geniuses! They made it possible to streamline our business processes from manual to automated.

We sell subscription and one-time boxes. These products often ship on different dates. One time boxes ship right away. Subscription products ship on a specific day each month. Orders with subscription and one time products need to be split into separate orders so they can be fulfilled at the right time. When I tested SplitOrder, it didn't originally split orders for our use case, so THEY BUILT THE FUNCTIONALITY! I was floored by the service they provided. Top notch! SplitOrder now works perfectly. Thank you, Jesse and team, for everything!

Bake Eat Love
United States
3 months using the app
October 25, 2023

SplitOrder does everything it claims to do -- splits orders based on any criteria you provide. Being able to split directly within ShipStation is a huge bonus. This has been a major time-saver for us. The support is incredible as well. Buy with confidence.

Shibumi Shade
United States
3 months using the app
September 4, 2024

We have different currencies and on split orders it doesnt keep the fixed prices. We cant use this app at all.

LIVLY B2B
Sweden
7 months using the app
March 28, 2022

I used this app to split different types of Shopify line items into their own orders based on tags. For example: preorder products were split from non-preorder products into two orders. Order-level tags were created and a "-BACKORDER" suffix was added to the split order :). Might I add, this is all done instantly after an order gets placed and before other processes get involved which is very nice. I really like how the team was very quick to work with us to accomplish our individual needs. After months of use, I cannot complain about anything. Thank you!

Frozen Dessert Supplies
United States
About 2 months using the app
July 10, 2023

The app is not too over complicated and is very easy to use. But, just like everything that is under development for improvements there were a few bumps we faced on the way which were address promptly.

Mars Wrigley US - Sample Store
United States
About 1 month using the app
June 22, 2022

The team really helped us out and put in the effort to help set everything up!
We're now able to have all of our multiple orders split in the courier side to avoid having to manually process and the fulfill any orders.
It's an absolutely amazing app and has given me more time to focus on other things in my day!

Beer Hug Australia
Australia
About 1 month using the app
November 21, 2023

We have a subscription service which customers purchase multiple boxes in one order that need to be split. Since Shopify doesn't have the option to split items in an order, we came across this app and it has been a huge help. Customer support is great as they helped to set up a service that would work for our business. Thanks!

SugarMuses® MidnightMuses™
United States
About 1 month using the app
July 28, 2022

We use this app to split orders for fulfillment. The app works great for our needs. The team was so quick to respond and enable functionality into the app that would optimize our use case. Really appreciate the quick response and flexibility! Using this app will save us a lot of time and manual effort.

Droplette Inc.
United States
About 1 month using the app