Overall rating
Counts per rating level
  • 69% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 24% of ratings are 1 stars
November 29, 2019

Great customer services were able to solve my syncing product issues. I am great that I can now spread my products to other potential resellers.

Badger Steel USA
United States
Over 3 years using the app
Spocket replied November 29, 2019

Thank you for your feedback! It give us great motivation that we are able to make our suppliers happy by addressing and resolving the issues you raised. Happy Spocket-ing!

Edited January 28, 2020

Customer service contact me after I had complained and they resolve the problem they are working with me over email thank you Tracy

Market Sale
United States
Over 2 years using the app
Spocket replied January 27, 2020

Hey there! Thanks so much for the feedback and truly sorry for the inconvenience the application process has caused you. Our Suppliers team does take some time to review supplier applications as we want to ensure that our merchants are given access to the most reliable suppliers. In any case, we raised this to our Suppliers team and have asked them to provide the reason for them not proceeding with your application. Perhaps we can also look into a reassessment of your proposal. We humbly ask for your patience as we discuss this among the team, thanks!

September 30, 2019

Great way to expand your business. It takes time but the world belongs to those who can wait!! Try it out!

Over 3 years using the app
Spocket replied September 30, 2019

We are loving your optimism! That's absolutely correct! We believe that Success takes time, effort and patience. Spocket is looking forward to growing with you!

August 12, 2019

Great app! Very easy to use it! Great customers service too! They helped me in matter of minutes to set up properly and they made sure that it was handled properly. I am really thankful for Spocket !

Golden NYC Jewelry
United States
Almost 4 years using the app
Spocket replied August 12, 2019

We always do our best not only for our customers, but for our suppliers as well. We would like to thank you as well for becoming a part of Spocket and for helping each other grow. Cheers!

September 10, 2020

Great app for suppliers! Staff has great communications and sync products/ inventory is very easy.

Snob Apparel
United States
About 1 year using the app
July 10, 2019

Pretty good so far. Had some issues getting started trying to figure things out but customer service helped me pretty quickly and answered every single question I had. I was able to get my Funko products on there and can see other retailers adding them! https://shoppoponline.com/

United States
Over 3 years using the app
Spocket replied July 10, 2019

Thanks so much for this wonderful review! We hope that your business grows together with us and you make more sales in the near future. Again, if you need any help, feel free to contact our amazing Support team who is available 24/7!

July 26, 2019

The app is a great help to supplier community, though I faced some little issues but I am very thankful to support team for resolving my all issues on priority basis.. Thanks a lot and best wishes!

Over 3 years using the app
Spocket replied July 29, 2019

Thank you for leaving us a great review! We value our dear suppliers so just let us know if you need any assistance and we will rush in! Send us an email at support@spocket.co or chat with the support team 24/7!

August 19, 2019

I found setting up this app to be very simple and was guided by a representative (Imelda) from Sprocket to ensure all went smoothly and quickly. Within the first few days of my products being made available, I received my first order! Yay! Looking forward to many more in the coming weeks and months.

Pearl and Ivy Studio
United States
Almost 2 years using the app
Spocket replied August 20, 2019

Thanks for the awesome review! We're glad to hear you had a great experience our Operations Manager and we are happy that you were able to get a sale within the first week.

We are looking forward as well to working with you!

Edited July 26, 2019

Great team to work with, helpful staff and quick replies on any minor issues. Had a couple sync problems that they fixed right away.

Water & Light Plant Shop
United States
Over 1 year using the app
Spocket replied July 29, 2019

We love the feedback and we are very thankful for sharing your experience. Please know we are just one email away and we will acknowledge your inquiries as soon as possible. Thank you!

September 10, 2020

Spocket has saved my business through this pandemic. With all events and exhibitions coming to a halt, Spocket sales have allowed me to stay in business. I am a supplier and think I'll stick with Drop Shipping into the future to maybe even replace having to do events!

One Thing Lockets
4 months using the app