Reviews (45)
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Well done SPOKS Team.
We grew on Klaviyo to 140,000 users but at points had 2000 regular customers, so the plan was costing us a fortune, and Klaviyos admin to surpress , unsurpress to align the commericals was crazy.
When I saw your ad I though I was dreaming or it'd be rubbish. But as you included a sync and personal review of our flows, I couldn't say no.
Since moving to you not only have we incredible ROI on our cost of email we use our GPT to help us manage everything.
Absolutely love SPOKS. Well done!
What a great app and service for my store- affordable and professional. I switched from Klaviyo, which was complicated and very, very expensive. SPOKS has made a small store like mine able to collect emails. Do newsletters and so much more; I highly recommend SPOKS
This is the first time I've ever set up a new email platform and actually had fun doing it, and I've been doing this a long time. The connector to Claude has been seamless, all of the setup was so clear and David is so helpful with the videos, email welcomes, and even the email conversations we've had so far.
I thought I was just dipping my toe into trying Spoks and installed it to play with and I immediately went all in and easily transferred everything into Spoks. HIGHLY recommend giving it a try. Thank you for developing this much needed app!
Oh thank you so much for the kind words.
I love that you were just dipping your toe, but managed to get it all set up so quickly.
We'll start recording more videos too, let us know if you would like us to cover something better!
David
I have made the switch and I am so glad I did.
My experience so far has been really good! Working with the team at SPOKS has been a great experience and their willingness to make changes to the app and work together with me has been something I haven't experienced with any other app creator.
Good job, guys. Keep up the good work.
Thank you! We ship updates daily, and working through them with the merchants who actually use the app is the best part of the job. Keep the ideas coming, and glad the switch paid off!
David
My low average spend with Klaviyo per month was $970. I was constantly suppressing profiles and having to limit my email campaigns so I wouldn't exceed their crazy limits and spend more. I was hesitant to try Spoks but it has been a great alternative. It's not perfect but I'm a done is better than perfect kind of person these days.
For $39 I can send an email daily if I want. It has the capability to display dynamic products based on collection like Klaviyo.
I honestly don't use a ton of the features because I don't have to. I can hit a large majority of my database easily and regularly and that's what is important to me.
Thank you! Reaching your whole list as often as you like, without watching a meter, is exactly what the flat price is for. And if there's something specific you'd like us to fix or add, tell us in the support chat. We ship updates daily.
David
The problem with Instagram these days is that it is very easy to be tempted by something that doesn't sound feasible for the price, only to discover that itwasn't/isn't. We are a very small business, and yet we need to use all the tools used by the larger businesses. We were using Kalviyo, and yes, it was good, and yes, we were not using it to its fullest extent because, quite frankly, we're too small, with not enough time to make as much use as we maybe would like to. My biggest gripe, therefore, was a) the monthly emails we would get telling us that we were reaching our limits and b) the monthly bill, which, whilst not large compared to many, was something that was becoming more and more difficult to justify.
I decided after a little bit of umming and ahhing to bite the bullet and make the switch. I am absolutely delighted to have done so. Not only was the transition as painless as it was promised, but without all the add-on features being added by Klaviyo, the Spoks platform is easy to use, easy to understand and with the mobile apps I can check on my campaigns and flows on the move and even start drafting a new campaign on the move too! I am sure there are some fancy things I could have done with Klaviyo that i might not be able to do with Spoks, but ultimately who cares. This is a very tidy program, with a clean interface and I love it.
Thank you for the fantastic review! We are very thankful that you shared your experience with Spoks with us.
Best, David
A fantastic product backed by exceptional support
After using Klaviyo for nearly five years, the cost of our plan had increased significantly. What began as an affordable solution became increasingly expensive as our email list grew.
Since moving to Spoks, we have reduced our monthly costs and found the email builder much easier to use. The attribution also feels more accurate, but the biggest difference is the support. There is a knowledgeable, responsive team of real people available when you need help.
We are extremely pleased we made the switch.
Thank you for such a generous review! Hearing that the switch cut your costs and that the builder and attribution feel better is exactly what we hope for. We're always here when you need us.
David
Great App I have been using klaviyo for years still cant pronounce the name (why call it something that no one understands) it was way too expensive and the price keeps going up I dont Like KLav whate ever.But I LOVE SPOKS it is cost effective and easy to use and I can PRONOUNCE the name .Well done team you have done what no other email service can offer ABOSLUTLY EXCELLENT
Haha, thank you! Easy to pronounce, easy to use and easy on the wallet, that's the goal. Well done on the switch, and thanks for the excellent review!
David
Customer support at this company is truly on another level. It is in a league of its own compared to anything I have experienced with similar services.
During the setup process, I ran into a few issues, but after a quick email exchange with their support team, everything was resolved smoothly and professionally. The response times were excellent, the communication was clear, and it was obvious that they genuinely cared about helping me succeed rather than simply closing a support ticket.
As for the value for money, I can honestly say that after only one week as a customer, this service has already proven itself to be a sound investment. The features, reliability, and overall quality far exceed what I expected for the price.
One thing I particularly appreciate is the transparent pricing model. Unlike many competing platforms that seem affordable at first but become increasingly expensive as your business grows, this service allows me to scale without worrying about hidden fees, unexpected price increases, or being penalized for success. That level of transparency gives me confidence that I can continue to grow with them as a long-term partner.
It is rare to find a company that combines exceptional customer support, fair pricing, and a genuinely customer-focused approach. Based on my experience so far, I would highly recommend this service to anyone looking for a reliable platform backed by a team that truly cares about its customers.
Thank you so much! Support is something we care deeply about, so this means a lot to the whole team. Glad we got your setup sorted quickly!
David
After years with other email providers, I am so glad I switched to Spoks. It's super easy to use; I am not tech-savvy at all. I can always reach someone if I have any questions, and you can't beat the pricing. It's the best email provider on the market!
Thank you! Making Spoks easy for everyone, tech-savvy or not, is exactly what we aim for. Happy to have you with us!
David