Reviews (596)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, Square, and Etsy, particularly praising its user-friendly interface and real-time syncing capabilities for inventory and POS payments. They appreciate the automatic updates and ability to handle large product volumes, which enhance productivity and operational efficiency. The syncing process is noted for its speed and effectiveness, with quick setup times and efficient issue resolution. The customer support team, including members like Omar, Joseph, and Arianne, is commended for their 24/7 availability and responsiveness, significantly improving the user experience.

October 14, 2024

Khaled is awesome! He went above and beyond to help me get my account set up. He patiently waited for me to work through any errors and made suggestions for an improved experience along the way. I'm all set now.

Collective Inspo By Design
United States
About 2 hours using the app
June 25, 2024

Quick, helpful and responsive team. New features and no email spam. Also saves me a lot of manual work importing items between platforms. Great app.

Pinstachiio
Australia
About 1 month using the app
October 11, 2024

Diana has been helping me through the entire process of connecting Etsy to Shopify account. She is very helpful, responds quickly to your questions and keeps you updated on how it is going in the syncing. Thank you Diana for all your help.

My Store
United States
About 1 hour using the app
June 20, 2024

Omar was very helpful and patient with me helping me to fix my shipping profile to help me save money. This is one of the few apps that has a live chat to help you if you have issues. It is a great resource for Shopify.

Spark Aura
United States
About 1 month using the app
July 19, 2024

Such excellent customer service from Joseph today. He went above and beyond and I truly appreciate it.

Unfiltered Confidence
United States
21 days using the app
September 13, 2024

Thank you Omar for helping me with the whole process

Aarde Reis
United States
4 days using the app
June 24, 2024

Although there's been a few issues here and there nothing that the team hasn't been able to figure out and they do it in a very friendly way too. Highly recommend.

The Traveling Tabletop Shop
United States
12 days using the app
August 7, 2024

So far at least. Seems to do what it says. Customer service seems great so far. They had a rep IM me right when I was getting started, so very proactive in offering their support. And my customer service rep, Khaled, was extremely knowledgable on the features and even with Shopify itself. I was pleasantly surprised by the level of support.

My Store
United States
About 2 hours using the app
June 18, 2024

The Quick Sync tool has proven to be quite useful! I was fortunate to have Omar join the chat promptly. He was informative and extremely helpful.

ANCHORED IN MUSKOKA
Canada
8 months using the app
May 30, 2024

Great Customer Service from Omar!
I took over this website and didn't know much about this app, but Omar was ever so helpful to get me going. Great app to sync the stock on our Square shop POS and our Shopify website.

Flowerboy Project
United States
Over 1 year using the app