Reviews (651)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient syncing of large inventories and orders across platforms like Shopify, Square, Etsy, and TikTok. It offers real-time product syncing, seamless imports, and automatic updates, enhancing operational efficiency. The user-friendly interface and reliable performance are standout features, alongside responsive and knowledgeable customer support that quickly resolves issues. This app is recommended for its robust features and exceptional support.

Edited November 17, 2024

Tras cuatro días de intentos con ayuda de asesor de la app no se sincronizan todos los videos, ni la mitad de descripciones etc...

IKULLS
Spain
3 months using the app
February 19, 2025

Said nothing about added cost for multiple integrations. The monthly price quickly triples if you sell on more than one platform. Also, it mentioned video syncing for etsy. With this added feature, the price easily becomes 6-7x what is advertised as the monthly cost of this app. Waste of time.

Lapidary Central
United States
8 minutes using the app
November 15, 2023

I have uninstalled the app I am still being charged for it. Nobody will help me at Square and nobody will help me at Shopify and it’s been over two months.

The Real Dogs
United States
8 months using the app
August 5, 2024

If you care about your inventory, do not use this app.

I contacted support because the inventory sync between one of my 2 locations and Square was not syncing.

I was still slowly ramping up on the product, so only had 4 products synced.

Well that support person managed to wipe out the entire inventory of 700 products. All my inventory was wiped out to zero. I only had 4 product synced and somehow ...

Cambio & Co.
Canada
18 days using the app
November 18, 2023

If you have a large number of products due to variants they cannot sync. There is no capability to limit syncing by Collection, Status or filtering in any way. We utilize a service for that provides product catalogs that include variants based on condition therefore resulting in a large catalog.

Inner Nerd
United States
4 months using the app
July 1, 2024

Products randomly become unsynced and support are not able to tell you why and you aren't notified about it. There is no point in the app if it can't sync products.

There is no documentation to follow and support just tell you the products are not synced and to manually add them to the sync list again.

Gardiner Fisheries Pty Ltd
Australia
About 2 months using the app
June 5, 2022

DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!

antiquebeadpeddler
United States
5 days using the app
R. I. T. N. S. replied June 17, 2022

Hello,

No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But ...

March 20, 2024

Complete Rip OFF for £60 a month, DO NOT USE ! They don't actually have a Technical Team, just some customer service agents that drag things out and don't resolve anything

I been on the chat and waiting for the customer service team for 3 days now. Basic issues like not connecting to ebay, or sync listings across,. Kept being told from their end its all fine maybe ask ebay? }

Just a joke, only ...

bananaindustries
United Kingdom
2 days using the app
March 9, 2024

One of the supporter promises you that the product link will work as that the ebay imported order will show as the shopify product, which does't, so the next supporter states thats not possible!

There are free apps which can do that!! for an app this expensive you could think its worth the while.

btw they act as they would do you a free favor by enabling order import.. at a gold plan priced with ...

V24
Austria
About 4 hours using the app
January 6, 2024

If I could give zero stars I would. I have no idea how they were able to go into my Square account and make changes to the locations and stock tracking. Sure, they have 24 hour support, but the people can't actually help with much, and there is so much waiting for their developers to get back to them, and little to no solutions. I ended up having to manually turn stock tracking back off, re-do ...

handmade. la conner
United States
About 1 hour using the app