Reviews (609)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to integrate seamlessly with platforms like Shopify, Square, Etsy, and Amazon, automating synchronization tasks to enhance productivity and reduce manual workload. They praise its real-time syncing capabilities, user-friendly interface, and support for new platforms such as TikTok. The app's performance is noted as reliable, with a responsive and knowledgeable customer support team, including standout staff members like Joseph, Omar, and Arianne. It is valued for its comprehensive features, efficient performance, and exceptional support, making it a useful tool for managing online store integrations and inventory.

December 14, 2023

I cannot recommend the app because I don't know what it is or does, but the customer service was excellent.

Neon Moon Gelato
United States
3 months using the app
January 25, 2024

works well but syncing shopify tp square is a bit messy and constantly have to tidy till up

nørd shop
United Kingdom
6 days using the app
February 6, 2022

We use Square Sync to sync our Shopify online store wth our POS system Square retail. It sync's both inventory quantities and product details when we create a new product in Shopify and sell them either online or in store. Square Sync does a great job and we have been using it for 3 months now with only a few minor teething problems. The support from Square Sync has been great. The only thing we would like to see is the Unit Cost price sync.

Angus & Dudley Collections
Australia
3 months using the app
August 24, 2023

Not immediately intuitive BUT very good customer service on hand to talk you through and show you the ropes.

The Botanical Nest
United Kingdom
2 months using the app
Edited February 2, 2023

It's a bit confusing as a new user, there is no selective synching so you have to take it all from Square to Shopify. I only offer a subset of products online so it is a bit much to have my full inventory come over each time.
Customer support was very helpful though, and this made a huge difference.

WildHeart Boutique
United States
About 2 months using the app
R. I. T. N. S. replied February 2, 2023

Hi Susa,
We have already started working on selective syncing feature so we can meet your specific needs. Thank you for taking time to leave a review.☺️
Please don't hesitate to reach out if you need any assistance.
- Angelica

Edited October 20, 2023

beware. still charging me for this despite uninstalling it a month ago!! i have screen shots from the date of uninstall too.

Update. They refunded me for the most recent charge.

Locust Grove Farm Co
United States
About 1 month using the app
July 20, 2022

I was overwhlemed with my products not syncing to the pos system in store. Thea for the Sqaure Sync team walked me through and was able to help me with the issues I was having. Still learning the ins and outs of the app but, the quick help from the support team has given be some confidence moving forward. Thank you!

Unbox Your Party
Canada
About 1 month using the app
Edited October 19, 2022

This app wasn't easy to setup, there was a lot of troubleshooting to get it right. I suggest the UX and language used/translations need to be refined. Besides that, the app works as intended.

Love Spell
Australia
About 1 month using the app
August 4, 2023

Quick and easy import with seamless syncing capabilities from square to shopify.
Took less than 5 minutes to import the products with pictures and prices.
Support was very responsive and immediate.
Why am I giving 4 stars?
App still requires improvements such as importing of product shipping weights, No SEO data was transferred, and product categories import were not consistent with that which was on my square website.
All of this I had to retype for each product which takes time. Otherwise great app.

Cezons
United Kingdom
About 23 hours using the app
April 3, 2023

Great customer service! Very helpful in answer questions to get products aligned. The only issue is the vendor doesn't sync correctly. It uses our Store name instead of the vendor name when creating new product in Shopify

J. Bradley
United States
About 16 hours using the app