Reviews (596)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, Square, and Etsy, particularly praising its user-friendly interface and real-time syncing capabilities for inventory and POS payments. They appreciate the automatic updates and ability to handle large product volumes, which enhance productivity and operational efficiency. The syncing process is noted for its speed and effectiveness, with quick setup times and efficient issue resolution. The customer support team, including members like Omar, Joseph, and Arianne, is commended for their 24/7 availability and responsiveness, significantly improving the user experience.

May 27, 2022

So far so good! Set up was easy and pretty quick. The few issues/questions I had were quickly resolved via the support chat box. I love it when it's super easy to contact support, and that is definitely the case here! They were super helpful.

Cuffs
United States
About 16 hours using the app
August 22, 2023

I had a very very good service from Thea. Thank you for the help !!!

Le Confessionnal | Produits et coiffure
Canada
About 14 hours using the app
R. I. T. N. S. replied August 28, 2023

Thank you so much for your positive feedback. I am very happy that I was able to help you. I wish you all the best.

- Thea

September 29, 2023

Amazing! Fast, and super efficient/kind. Had answers right away!

Saltandlight
United States
About 8 hours using the app
July 7, 2023

Joseph was great at helping me set up a seamless sync between my Square in store POS and our Shopify website. He was patient and allowed me to work on other things away from the computer while he worked on our product upload and sync (over 5,000 items!) I'm excited to see how the app will work, but so far very happy with the level of customer service we've received. :)

ShortBreak
United States
About 5 hours using the app
R. I. T. N. S. replied July 10, 2023

Thank you so much Ida for your kind words. It was really a pleasure talking to you. Whenever you need any assistance, please let me know. :)
- Joseph

October 4, 2023

I'd rate SQ Inventory Sync 4 out of 5 stars. My experience with the Normie has been generally positive. Along with the SQ Inventory Sync

The app's user interface is intuitive and easy to navigate, which has made the onboarding process smooth for our team. The real-time syncing feature has been particularly beneficial, as it eliminates the risk of overselling products and allows us to fulfill orders promptly.

However, there have been a few instances of minor glitches when syncing large batches of data, which can be a bit frustrating. Additionally, while the app offers good documentation, I would appreciate more detailed troubleshooting guides to address any issues that may arise.

Overall, SQ Inventory Sync has helped streamline our inventory management processes, saving us time and reducing errors. With some minor improvements, it could easily earn a 5-star rating.

Pawfectvalue
United States
About 5 hours using the app
June 2, 2023

Fantastic live step by step help installing and setting up the app. Also very helpful in clearing up any data inconsistencies between platforms before they became a problem down the road.

demitasse.
United States
About 4 hours using the app
R. I. T. N. S. replied June 4, 2023

Hello! Thank you so much for your wonderful feedback and I'm glad that our app is working smoothly for you. It has been a pleasure working with you. Please don't hesitate to reach out to us anytime! - Thea 😊

October 30, 2023

Very fast and efficient!

My Store
United States
About 3 hours using the app
October 12, 2023

Omar Youssef was a great help! HIGHLY RECOMMEND

Ascending Priestess
Canada
About 3 hours using the app
October 2, 2023

Super easy to install and use. Customer support was also great and extremly helpful. They are quick to resolve any issues or assistance you may need.

Skin Fluent
United States
About 3 hours using the app
June 14, 2023

Joseph was a great help. he helped me sync everything for my shopify account and was very understanding.

Runway Fashion
United States
About 2 hours using the app
R. I. T. N. S. replied June 15, 2023

Thank you so much for this glowing 5 stars and for your feedback. We are always here to help.
- Joseph