Reviews (619)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to seamlessly sync products and inventory across platforms like Shopify, Square, Etsy, and Amazon. They appreciate the user-friendly interface, real-time syncing, and comprehensive integration capabilities that enhance operational efficiency. The customer support is also praised for its responsiveness and effectiveness in resolving issues, making it a valuable tool for improving inventory management and sales processes.

November 23, 2022

Very excited to have this app. Noomie in the customer service chat is extremely helpful. Makes the process of linking my products in store to my online store super easy.

Collective By BB
Australia
1 day using the app
September 23, 2023

Excellent service :)

RIVER ROAD CLOTHING CO.
United States
About 24 hours using the app
R. I. T. N. S. replied September 27, 2023

Your 5-star review is truly appreciated! Don't hesitate to reach out for more feedback or assistance. We're excited to continue serving you with excellence!

August 9, 2023

Joseph was really helpful. He walked me step by step to initiate everything that I needed. I appreciate it.

Exotic Blvd
United States
About 20 hours using the app
January 14, 2023

Thank you for making this process stress free and fast! My inventory is now synced and ready to work across the bricks and mortar and online store!

Peggy & Twig
Australia
About 17 hours using the app
R. I. T. N. S. replied January 16, 2023

Hello Emily! Thank you so much for your wonderful feedback. I am very happy that I was able to make it easy and quick for you. I wish you all the best! Please don't hesitate to message us if you need any assistance in the future. 😊

- Angelica

May 27, 2022

So far so good! Set up was easy and pretty quick. The few issues/questions I had were quickly resolved via the support chat box. I love it when it's super easy to contact support, and that is definitely the case here! They were super helpful.

Cuffs
United States
About 16 hours using the app
August 22, 2023

I had a very very good service from Thea. Thank you for the help !!!

Le Confessionnal | Produits et coiffure
Canada
About 14 hours using the app
R. I. T. N. S. replied August 28, 2023

Thank you so much for your positive feedback. I am very happy that I was able to help you. I wish you all the best.

- Thea

November 13, 2023

easy to use, and very helpful customer service reps!

ANNE ARTISTRY
United States
About 12 hours using the app
September 29, 2023

Amazing! Fast, and super efficient/kind. Had answers right away!

Saltandlight
United States
About 8 hours using the app
July 7, 2023

Joseph was great at helping me set up a seamless sync between my Square in store POS and our Shopify website. He was patient and allowed me to work on other things away from the computer while he worked on our product upload and sync (over 5,000 items!) I'm excited to see how the app will work, but so far very happy with the level of customer service we've received. :)

ShortBreak
United States
About 5 hours using the app
R. I. T. N. S. replied July 10, 2023

Thank you so much Ida for your kind words. It was really a pleasure talking to you. Whenever you need any assistance, please let me know. :)
- Joseph

June 5, 2022

DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!

antiquebeadpeddler
United States
5 days using the app
R. I. T. N. S. replied June 17, 2022

Hello,

No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But no issues, we got everything fixed by converting all your images into correct format and also getting them transferred to your shopify store :)

We also tried reaching out to you several times on your email about the update. Though do let us know if you still need any more assistance and we'd be happy to help :)

Tony,
Square Sync Support Team