Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this staff management app for its efficient attendance tracking, scheduling, and commission calculation features. They value its seamless clock-in/clock-out processes, financial tracking, and wage calculation based on hours worked. The app's remote access and Shopify POS integration are also well-received. Its dispute management, delivery handling, and sales reporting capabilities are beneficial for businesses. The customer service, especially from team members like Mia, Natalie, Peter, and Hanna, is praised for its promptness and effectiveness.

December 5, 2023

phenomenal support

Vine and Grind
United States
7 months using the app
November 8, 2023

Very fast customer service!

Miller Sports
United States
Over 1 year using the app
January 12, 2024

Very new to this app, but the customer services is 10/10! Natalie was so helpful and informative while I was setting up our users and company. Highly recommend!

Montana Expressions
United States
About 1 hour using the app
October 11, 2023

Customer service from Mia was great! I got immediate help with my need, and she even took it upon herself to contact Shopify on my behalf to make inquiries that helped me even further. Definitely appreciated!

19 and 21
United States
Over 1 year using the app
EasyTeam replied October 16, 2023

Thank you so much for the review! Our team is always happy to help :)

December 13, 2023

natalie was wonderful and made the setup process painless

Superare NYC POS
United States
About 5 hours using the app
November 9, 2023

Best customer service! Thank you!

MARKETS Nirvanna Designs
United States
14 days using the app
October 19, 2023

mia was so helpful and quick!

Haven Boutique
United States
2 months using the app
Edited November 27, 2023

Mia was awesome help!!! Thank you Mia!!!

Denise Carolyn Women's Boutique
United States
About 2 months using the app
October 24, 2023

Very easy to setup and use! Tech support has been great!

Key Shoppe
United States
25 days using the app
October 25, 2023

I had a fantastic experience using the EasyTeam platform. It's not only user-friendly but also pretty cool. However, what truly stood out was the exceptional customer support. Mia was my go-to person, and she provided assistance promptly and effectively. In fact, it was the best customer support I've ever encountered. Thanks a million to Mia and the EasyTeam for their outstanding support and excellence!

iGold
United States
19 days using the app