Reviews (232)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage staff across multiple locations, track employee hours, and handle commissions efficiently. It simplifies payroll and scheduling, enhancing operational efficiency with features like time clocks, scheduling tools, and Shopify integration. Merchants appreciate the customizable checklists and templates, and highlight the exceptional customer support from staff members like Natalie, Emily, and Peter. The app is favored for its comprehensive tools and responsive support, making it a top choice for optimizing staff management.

June 20, 2024

Peter was incredibly helpful and very responsive. Where the app lacks in features, it makes up for it in customer support. Thank you!

Ruffwear
United States
1 day using the app
April 24, 2024

EasyTeam has been very easy so far. Fast support help and easy to use.

Details Design
United States
1 day using the app
Edited July 31, 2024

I like the app. I took one star off because I would like a feature that allows you to track when staff miss punches. A report of changing the colour of the shift so its easier to see and monitor staffs performance

Anian MFG
Canada
Over 1 year using the app
EasyTeam replied May 18, 2021

Know what is happening in your store, even when you're away :)
Feel free to reach out any time!

April 25, 2023

Hanna is great at customer service however the app itself can be very slow letting employees clock in and in the short amount of time I have used it needs to be rebooted often which can be a issue if I am not in the store at the time, leads to me needing to manually edit time clocks on a regular basis.

Kitchen a la Mode
United States
About 1 year using the app
EasyTeam replied April 26, 2023

Thanks for the feedback! 🙂 Unfortunately, the loading time is an issue on the Shopify's POS app itself (and happens with all the POS apps), BUT - we're happy to announce that we'll be taking part with Shopify's upcoming POS update that will solve this for good 🙂

In the meantime - one of our CS team will reach out to provide you with a temporary solution that might solve it for you. And again, thank you for the feedback 🙏

July 19, 2023

Peter was super helpful with answering many questions that I had regarding charges and where to find billing info. He was patient and took the time to answer ALL of my questions. We communicated using the chat feature and was pleasantly surprised that I wasn't stuck chatting with a bot. Overall, using the EasyTeam app has been straight forward and easy to integrate with our Shopify POS. Would recommend!

Hello Uniforms
United States
11 months using the app
October 29, 2022

The app is great! I just want to know how do I allow my sales staff to veiw their commission through the app

CARIBBEAN LIGHTHOUSE
United States
8 months using the app
EasyTeam replied November 1, 2022

Hey there! All they need to do is to log in to their account, and see their sales and commissions 🙂

One of our team will reach out shortly to make sure you have received everything you needed 😊

May 24, 2021

This app is very easy to use and works well with POS. Some small functions need to be improved or improved, but the technical team is just incredible. Listening and ready to modify functions to better meet needs.

Boutique Horizon Golf
Canada
5 months using the app
EasyTeam replied May 24, 2021

Thank you so much for the honest review!
Listening to our customers is part of our product obsession :)
We keep adding more and more features every week based on the customers' needs.

Edited October 13, 2021

While I was not a fit for the ap, Hanna was so very helpful and prompt with her support that I may reconsider some time in the future! It was too expensive for the minimal features that I need. I do not understand why I have to use 100 characters in this review. Very frustrating. Just wanted to give Hanna a great report for her meaningful and timely help. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>.

At Home Store Fairfield
United States
3 months using the app
EasyTeam replied October 14, 2021

Thank you so much for the kind review. We're glad to help whenever possible, and looking forward to seeing you soon 😄

September 1, 2020

I just realized I need the new POS from Shopify to use Staffy.
Thank you for the help! I will try the month trial and see if this works out for my business.

The Sock Monster
United States
2 months using the app
EasyTeam replied September 1, 2020

Thank you for the kind review ! 🙂🙏
Staffy supports the older version of the POS as well, although we can not provide the quick action buttons in the POS dashboard since it doesn't exist there unfortunately (missing functionality in the POS system itself).

We're trying to keep up with the latest technology in order to provide you the best experience as possible 😊

Edited July 4, 2023

This app has a lot of potential which the developers can change.

Features which would be helpful

- Employees can request days off in advance.
- Repeating shifts.
- Having a group chat / work chat.
- Being able to type in the time instead of having to scroll between am/pm + time.
- Pricing can be slightly cheaper if multiple users ( ex. 5,10,15) are there.

Alien Smoke Shop
United States
2 months using the app
EasyTeam replied June 28, 2023

Thanks for the great feedback! ☺️
Most of these features already exists and our support team would love to show you how to activate them easily 🙂

Please stay tuned for our upcoming update, we promise more great surprises for the retail teams! ☺️