Reviews (180)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and comprehensive features, particularly the time tracking function for managing staff and payroll. The scheduling and commission features are praised for their intuitive design and effectiveness. The app integrates well with Shopify POS and supports remote access, providing sales reporting and staff activity tracking. Customer service is commended for its prompt and effective assistance.

February 22, 2024

Fast and quick help every time, very appreciated!

Shoe Chapter
Denmark
About 1 month using the app
April 24, 2024

EasyTeam has been very easy so far. Fast support help and easy to use.

Details Design
United States
1 day using the app
March 28, 2024

Very helpful!

La Vie Style House
United States
About 1 month using the app
March 18, 2024

The setup communication has been great and EasyTeam has been very accommodating to our small business needs so far!

Chandeliers + Tulips
United States
About 1 hour using the app
January 9, 2024

Professional service
Answered all my questions
Knowledgeable
Fast, efficient
Great Customer Service

Trendy Kids LLC DBA Tylar Rose
United States
About 2 years using the app
January 29, 2024

Supprt live chat was great! Natalie provided great support and able to answer all of my questions.

Memorial Bakery
United States
4 days using the app
December 12, 2023

Natalie was able to solve my issue in a matter of minutes. This is a great app and saves me so much time when doing payroll.

Mrs. Greenway
Canada
About 1 year using the app
March 4, 2024

Natalie is GREAT!
Efficient and Pleasant

Element Tree Essentials
United States
About 2 months using the app
Edited January 16, 2024

Update: 01-16-2024 They called me directly and asked for me to change the review from 1 star. They proceeded to tell me they want to make it better. My response is that this should be a free app with all the features they now offer. That a paid app should actually work. It wasted my time and money. I finished with "don't release an app that is not ready for market".

Glitchy, froze often. Staff constantly couldn't clock in, Added more headaches to my life. Would not suggest to anyone. Scheduling was horrible.

Elite Watersports
United States
1 day using the app
October 11, 2023

Customer service from Mia was great! I got immediate help with my need, and she even took it upon herself to contact Shopify on my behalf to make inquiries that helped me even further. Definitely appreciated!

19 and 21
United States
Over 1 year using the app
EasyTeam replied October 16, 2023

Thank you so much for the review! Our team is always happy to help :)