Reviews (180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and comprehensive features, particularly the time tracking function for managing staff and payroll. The scheduling and commission features are praised for their intuitive design and effectiveness. The app integrates well with Shopify POS and supports remote access, providing sales reporting and staff activity tracking. Customer service is commended for its prompt and effective assistance.
Refine
-
By rating
Fast and quick help every time, very appreciated!
EasyTeam has been very easy so far. Fast support help and easy to use.
Very helpful!
The setup communication has been great and EasyTeam has been very accommodating to our small business needs so far!
Professional service
Answered all my questions
Knowledgeable
Fast, efficient
Great Customer Service
Supprt live chat was great! Natalie provided great support and able to answer all of my questions.
Natalie was able to solve my issue in a matter of minutes. This is a great app and saves me so much time when doing payroll.
Natalie is GREAT!
Efficient and Pleasant
Update: 01-16-2024 They called me directly and asked for me to change the review from 1 star. They proceeded to tell me they want to make it better. My response is that this should be a free app with all the features they now offer. That a paid app should actually work. It wasted my time and money. I finished with "don't release an app that is not ready for market".
Glitchy, froze often. Staff constantly couldn't clock in, Added more headaches to my life. Would not suggest to anyone. Scheduling was horrible.
Customer service from Mia was great! I got immediate help with my need, and she even took it upon herself to contact Shopify on my behalf to make inquiries that helped me even further. Definitely appreciated!
Thank you so much for the review! Our team is always happy to help :)