Reviews (179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and comprehensive features, particularly the time tracking function for managing staff and payroll. The scheduling and commission features are praised for their intuitive design and effectiveness. The app integrates well with Shopify POS and supports remote access, providing sales reporting and staff activity tracking. Customer service is commended for its prompt and effective assistance.
Refine
-
By rating
We've had an outstanding experience with this app. It effortlessly manages the clock-ins and clock-outs for our entire team, boasting impressive speed. In addition to tracking time, we utilize its scheduling features and have recently started leveraging its commission functionalities.
The customer support team has been nothing short of phenomenal. Having tested two other apps on Shopify, I can confidently say that this one stands head and shoulders above the rest. If you're in the retail industry and in search of an efficient tool, this is the app we wholeheartedly recommend.
A solid 5 stars — our heartfelt thanks to the support team for their unwavering assistance!
We're super thankful for your amazing review!! Whatever you need, remember we're just a click away 😊
5 Stars for Hanna all day, every day. She is so dedicated to helping with whatever problem I have had, from learning the program, to adding new staff, to helping set up commission plans on every store we have on shopify!
Today, Hanna spent at least 2 hours (likely more) with me getting links for employees to be able to log in to their accounts, helping with commissions and how to attribute to an employee. We love that EasyTeam has the option to attribute sales to staff on the shopify POS and look forward to future updates.
I cannot praise Hanna enough. She has always been so helpful and attentive; I sincerely enjoy working with her.
Thank you Hanna!!
Hey there!
Your review has us on cloud nine! 😁 It's beyond fantastic to hear how much you're loving EasyTeam. We're here to make your life easier, and it seems we're on the right track!
Our support team is doing a happy dance right now! 🕺
We're dedicated to helping you get the most out of our app, and your feedback has us grinning from ear to ear 😊
Thank you!
Peter was great in helping my stores get a set monthly price on the app so we really appreciate the work they have done for us. Every time I have contacted, there has been quick response and quick resolve. Our staff is loving EasyTeam!!
We're so happy you enjoy EasyTeam for your business! And as always, feel free to reach out anytime :)
Very new to this app, but the customer services is 10/10! Natalie was so helpful and informative while I was setting up our users and company. Highly recommend!
Cannot begin to tell you the contrast between this and other time tracking apps! Basic and easy to use features, easy to navigate and set up. Customer service can't be beat!
I had a fantastic experience using the EasyTeam platform. It's not only user-friendly but also pretty cool. However, what truly stood out was the exceptional customer support. Mia was my go-to person, and she provided assistance promptly and effectively. In fact, it was the best customer support I've ever encountered. Thanks a million to Mia and the EasyTeam for their outstanding support and excellence!
This app has truly transformed the way we manage our team's operations. From the seamless clock-in/clock-out process to the intricacies of scheduling, everything has been a breeze. The recent addition of the commission feature has further streamlined our financial tracking, making it a comprehensive solution for our business needs.
The support team deserves special mention — their promptness and dedication have been unparalleled. Having tried a couple of other Shopify apps prior to this, it's clear that this one outshines the competition by miles. For anyone in the retail sector looking for a robust management tool, look no further. This app gets a well-deserved 5-star rating from us. Kudos to the team behind the scenes for their continuous efforts and support!!!
Thank you so much! Your words light up our day! 🌟
I just started using this app for my small business and so far it's a 5 out of 5! It was really easy to set up and my employees are really excited to use the app at home to view their schedules and hours! I love that I can do so many things from this app and the team at EasyTeam has been wonderful so far! (Shoutout Peter) I would highly recommend this app to anyone who wants to streamline their payroll/scheduling needs.
Peter was super helpful with answering many questions that I had regarding charges and where to find billing info. He was patient and took the time to answer ALL of my questions. We communicated using the chat feature and was pleasantly surprised that I wasn't stuck chatting with a bot. Overall, using the EasyTeam app has been straight forward and easy to integrate with our Shopify POS. Would recommend!
Some of the best communication and customer service I've had in a long time! Easy to understand directions and she took care of most everything from her end! Extremely satisficed!