Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this staff management app for its efficient attendance tracking, scheduling, and commission calculation features. They value its seamless clock-in/clock-out processes, financial tracking, and wage calculation based on hours worked. The app's remote access and Shopify POS integration are also well-received. Its dispute management, delivery handling, and sales reporting capabilities are beneficial for businesses. The customer service, especially from team members like Mia, Natalie, Peter, and Hanna, is praised for its promptness and effectiveness.

January 4, 2023

Hannah was AMAZING and very helpful! She was very fast and efficient in answering my questions! I am very impressed!

TigerFriday
United States
Over 1 year using the app
October 25, 2023

This app has truly transformed the way we manage our team's operations. From the seamless clock-in/clock-out process to the intricacies of scheduling, everything has been a breeze. The recent addition of the commission feature has further streamlined our financial tracking, making it a comprehensive solution for our business needs.

The support team deserves special mention — their promptness and dedication have been unparalleled. Having tried a couple of other Shopify apps prior to this, it's clear that this one outshines the competition by miles. For anyone in the retail sector looking for a robust management tool, look no further. This app gets a well-deserved 5-star rating from us. Kudos to the team behind the scenes for their continuous efforts and support!!!

SHUNA STUDIO
Israel
7 days using the app
EasyTeam replied October 26, 2023

Thank you so much! Your words light up our day! 🌟

March 29, 2022

The support was really helpful and efficient when we needed to export data for our staff. Although the functionality is basic, it was fine for our needs. We've used this app for a few years to track time for our retail team.

SOKOLLAB
United Kingdom
Over 1 year using the app
EasyTeam replied March 30, 2022

Having long-term customers write reviews is always a pleasure! 🥰🥰
We suggest trying our sales performance, commissions, and scheduling features as well- it'll help you to reduce the payroll effort to the minimum. And as always - we'll be happy to help you set everything up quickly with the POS 😊

September 8, 2023

Peter was great in helping my stores get a set monthly price on the app so we really appreciate the work they have done for us. Every time I have contacted, there has been quick response and quick resolve. Our staff is loving EasyTeam!!

Fatty's Smoke Shop - Hearne
United States
4 months using the app
EasyTeam replied October 6, 2023

We're so happy you enjoy EasyTeam for your business! And as always, feel free to reach out anytime :)

January 17, 2023

I chatted with Peter from Easy Team and he was able to walk me through resetting my password and editing my time sheet. He also answered my questions about pricing. Great customer service!

Scottsboro Tackle Co.
United States
Over 1 year using the app
March 1, 2022

Loving it! It was so easy to set up and the support was so patient and helpful with my many questions!

The Coosa Belle Boutique
United States
About 1 year using the app
EasyTeam replied March 3, 2022

Thank you so much for the review! We're so glad you find us easy to set up :)

October 17, 2023

Some of the best communication and customer service I've had in a long time! Easy to understand directions and she took care of most everything from her end! Extremely satisficed!

The Market Home + Design
United States
11 days using the app
December 16, 2021

We're Incorporating the app and the process have been easy with the help of their amazing team!!!!!

Water Fusions
United States
About 1 year using the app
EasyTeam replied December 16, 2021

Thank you so much for the review 🙂

December 1, 2022

The app can be confusing at first but the customer service is awesome. Hanna is so sweet and she goes the extra mile to help me when I'm not understanding something in the app.

Rue Ridge
United States
About 1 year using the app
EasyTeam replied December 5, 2022

We're always happy to help :)
In case you need anything, don't hesitate to reach out!

Edited April 25, 2023

Our staff had trouble clocking in while the system was down. I was able to message the support team, and Peter quickly sent a temporary link so my staff could clock in for both stores. I really appreciate the quick response!

Whiz Kids
United States
12 months using the app
EasyTeam replied May 2, 2022

Thank you so much! We really recommend working with the latest iPad IOS versions - we're always keeping in line with the latest POS updates 😊